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This Government Contract opportunity from Department Of Defense was posted on September 17, 2019. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Emergency Mass Notification System

Awarded
PR11395457Federal

Contract Overview

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The Defense Health Agency awarded a sole-source contract to Everbridge, Inc. to provide a mass emergency notification system for the Walter Reed National Military Medical Center. This critical system is designed to support 20,000 personnel with a guaranteed 99.99% availability and zero downtime for maintenance or upgrades. Technical requirements include the capacity to deliver 10,000 voice calls and 30,000 text messages within 30 minutes, 24/7 customer support, ad-hoc reporting capabilities, and the use of multiple active redundant data centers across different time zones with a 15 millisecond communication rate to prevent data loss or service interruption. The contract, valued at approximately 88,056.13 dollars, was awarded under FAR Part 6.302-2 due to unusual and compelling urgency to avoid a lapse in disaster preparedness that could have resulted in critical or fatal consequences. While the previous incumbent was selected for this iteration to ensure immediate continuity of service, the National Capital Region Contracting Division indicated that other sources will be considered for future requirements. The procurement is categorized under NAICS code 517919 and was managed by the Defense Health Agency office located in Falls Church, Virginia.

General Info

Contract Value

$166,977.26

NAICS

517919 - All Other Telecommunications

Place of Performance

VA, USA

Set-Aside

NONE

Award Issued Date

Documents

1

J&A for Mass Emergency Notification System - PR #11395457

PDF, Low priorityjustification-and-authorization
Low

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Timeline

PhaseAwarded
Posted

Award Notice

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Health Agency
Contacts2 people available
OfficeFALLS CHURCH, VA, 22042, USA
Office AddressFALLS CHURCH, VA, 22042, USA
Contacts
Alice ParkContract Specialist
Alice P. MartinezContract Specialist

Full Description

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The Defense Health Agency (DHA) has awarded a contract to fulfill an ongoing requirement for Walter Reed National Military Medical Center (WRNMMC) for a mass emergency notification system that has guaranteed 99.99% system availability with no downtime for maintenance or upgrades; owning and not outsourcing any part of its infrastructure; guaranteed speed of 10,000 voice calls and 30,000 text messages within 30 minutes; access to history of notifications; ability to produce ad-hoc reports; 24/7 customer support; ability to support 20,000 personnel; AND multiple active live redundant data centers in difference time zones with a 15 millisecond communication rate, ensuring that there is no service interruption or lost data if one data center were to fail. If an emergency were to have occurred during a lapse in performance of these services, WRNMMC personnel could possibly have suffered critical and fatal damage due to the lack of a disaster preparedness and notification system that could otherwise mobilize the appropriate plans of action to ameliorate emergencies. Due to this unusual and compelling urgency, as well as the latency in receiving the purchase requisition document prior to the lapse of the previous contract, the National Capital Region Contracting Division (NCR-CD) has acted under FAR Part 6.302-2 to award a contract to the previous incumbent. For the next iteration of this requirement, other sources will be considered for selection. Please submit a capability statement and quote if you believe you can provide and perform similar services.

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