Emergency Notification System

A. Purpose The Air Force District of Washington (AFDW) is requesting information to determine sources sought with demonstrated experience to provide an Emergency Notification System for a Department of the Air Force Organization. B. Objective The contractor shall replace or renew the capabilities of the Emergency Notification System currently in use at the customer's location. This system shall provide all the necessary software and hardware to make the system fully operational during the identified period of performance. C. Emergency Notification System requirements: - Provide a minimum of 5 System Administrator Accounts and 2,000 Recipient Accounts. - Issue mass notifications via web, email or phone to 2,000 personnel within 20 minutes. - Allow recipients to respond by voice, email or menu choice via phone. - 5,000 minutes of telephonic use per year in the base subscription. - Ability to create and change mass notification message templates and message groups with easy to understand instructions that require little or no computer knowledge by the user. - Ability to provide customized notifications to recipients in computer generated voice. - Ability to record in human voice is desired but not required. - Easily import contact data using MS Excel 2010 and later versions that will have the following categories but not limited to only these only: name/rank/office symbol/home phone/office phone/mobile phone... - Allow access control and security with permissions. - Ability to create individual contact groups. - Compatible with Department of Defense Unclassified and Classified networks. - Vendor shall provide Initial system operation and maintenance training for staff of 10 personnel within 15 days after contract award, and annual refresher training thereafter at no additional cost. - Period of Performance shall begin no later than 01 Sep 2013. - 24/7 maintenance and support. D. Requirements: RFI responses must include: 1. Name of the primary point of contact 2. Business title 3. Email address 4. A brief summary description of relevant experience and ability to provide Emergency Notification Management Software that meets the aforementioned objectives. THE GOVERNMENT DOES NOT INTEND TO AWARD A CONTRACT ON THE BASIS OF THIS RFI OR REIMBURSE ANY COSTS ASSOCIATED WITH THE PREPARATION OF RESPONSES TO THIS RFI. This RFI is issued solely for information and planning purposes and does not constitute a solicitation. All information received in response to this RFI marked Proprietary will be handled accordingly. Responses to the RFI will not be returned. Whatever information is provided in response to this RFI will be used to assess tradeoffs and alternatives available for determining how to proceed in the acquisition process. In accordance with FAR 15.201(e), responses to this RFI are not offers and cannot be accepted by the Government to form a binding contract. Respondents shall classify their company using one or more (if applicable) of the following NAICS Codes: - 511210 - Software Publishers Due Date: All RFI responses are due no later than 01:00 PM Eastern Time, 04 Apr 2013. Please forward all questions and responses to: Jermaine Williams, Ctr, Contract Specialist, Phone 240-612-6197, Email: Jermaine.Williams.ctr@afncr.af.mil.