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Emergency Repair and 24/7 Response Services

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Veterans Affairs → Veterans Benefits Administration (36C10D)View Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Washington, DC, 20006, USA

Set-Aside

NONE

Documents

This scope was carved out of 36C10D26Q0192.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

J063--Physical Access Control (PACS) Preventative Maintenance

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Veterans Benefits Administration (36C10D)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → Veterans Benefits Administration (36C10D)
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 emergency repair support for the PACS system with an 8-hour response time. Perform diagnostics and resolution of outages, hardware failures, or access disruptions, with a minimum of 12 calls per year.

Similar Contracts

Same NAICS industry code

More opportunities from Department Of Veterans Affairs → Veterans Benefits Administration (36C10D)

Same awarding agency

NAICS: 561621
New
Federal
J063--Physical Access Control (PACS) Preventative Maintenance
Solicitation # 36C10D26Q0192
The Department of Veterans Affairs, Veterans Benefits Administration, is conducting market research through a Sources Sought notice to identify qualified vendors for a Physical Access Control System (PACS) preventative maintenance and support agreement at the Boston Regional Office located in the JFK Federal Building. The objective is to determine the availability of capable sources and their size classification under NAICS 561621, which has a size standard of 25 million dollars. The government is specifically seeking vendors who are approved resellers and manufacturer-authorized technicians for Lenel systems. This notice is for planning purposes only and is not a request for quotes; no contract will be awarded from this announcement. The proposed scope of work includes a one-year base period with four optional one-year extensions. Key requirements involve quarterly preventative maintenance inspections, two annual controlled power outages, and 24/7/365 emergency service availability with an 8-hour response time. The contractor will be responsible for operational testing, system database backups, firmware updates, and maintaining a detailed equipment inventory. Additionally, the government may exercise an optional task for major software version upgrades. Interested parties must submit a capability statement and a completed qualification worksheet via email to Joshua Gallien by August 25, 2025, ensuring the total submission does not exceed eight pages and is provided in PDF or Word format.
Security Systems Services (except Locksmiths)

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1 day ago

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