Employee Assistance Program with Mobile Tool

The Mississippi Department of Corrections is soliciting bids for a fixed-price service contract to provide an Employee Assistance Program (EAP) with a Mobile Tool for approximately 2,000 employees and their immediate families. The program must offer short-term counseling, crisis intervention, and educational resources via face-to-face, telephonic, and virtual consultations. Key deliverables include a 24/7 centralized toll-free crisis line, a secure HIPAA-compliant mobile application for iOS and Android, and quarterly usage analytics. The contract is for an initial one-year term with two optional two-year renewals, and the selected vendor must be available for an implementation meeting within ten working days of the award. To be eligible, bidders must have at least three years of experience providing EAP services to organizations of similar size and be authorized to conduct business in Mississippi. Required personnel must include licensed clinical staff, such as LCSWs, LPCs, LMFTs, or Clinical Psychologists, each holding a bachelor's degree and 3-4 years of relevant experience. Vendors must maintain professional and general liability insurance of at least $1,000,000 per occurrence and a fidelity bond of $1,000,000. Award will be granted to the responsive and responsible bidder offering the lowest price. Bids are due by November 13, 2026, at 3:00 PM CST, and must be submitted physically or via postal service to the MDOC office in Jackson, Mississippi.