End 2 End (E2E)

The United States Secret Service Office of Human Resources is seeking a secure, cloud-based Software-as-a-Service solution to modernize its talent acquisition lifecycle and awards management program. This enterprise-wide initiative aims to replace fragmented, paper-based processes with an integrated platform covering recruitment, applicant processing, onboarding, offboarding, and the full lifecycle of monetary and non-monetary awards. Key technical requirements include the delivery of public-facing portals, role-based workflows, real-time analytics dashboards, and secure API integrations with federal staffing and background investigation systems. The solution must adhere to FedRAMP Moderate or High authorization, FISMA requirements, and Section 508 accessibility standards. This effort is currently in the Request for Information phase for procurement planning, with a contemplated firm fixed price contract. Interested parties must submit a capability statement by October 23, 2026, detailing their organizational experience, CAGE code, and applicable contract vehicles. All contractor personnel must be U.S. citizens and are subject to DHS Public Trust background investigations. The procurement is managed by Contracting Officer Shauntynee Penix, and responses are limited to fifteen pages using 12-point Times New Roman font. Small business respondents must also address limitations on subcontracting per FAR 52.219-14.