This Government Contract opportunity from Department Of Agriculture was posted on July 13, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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End-User and Technical Support

Closed

Federal

Submission Closed07/28/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512

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RFI - City of Seattle Utilities Customer Service System

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The City of Seattle, through its Information Technology Department, has issued Request for Information 1479146A to explore modern customer engagement and management solutions for Seattle City Light and Seattle Public Utilities. This RFI is for informational purposes only to help the city refine requirements for a potential future competitive solicitation; therefore, no contract will be awarded based on this specific request. The city is seeking a Utilities Customer Service Portal that provides holistic digital self-service account management, enhanced case management for representatives, and robust analytics to improve the overall customer experience across electric, water, wastewater, drainage, and solid waste services. The desired solution must integrate with the Oracle Utilities solution stack and comply with the city standard for identity management using Oracle Identity Cloud Service and Single Sign-On protocols. Key functional requirements include secure login, billing and usage history, chatbot support, multilingual translation, and program enrollment for discounted rates or conservation. Technical and regulatory compliance is critical, with mandates for ADA and WCAG 2.1 accessibility, PCI standards, SOC 1 and SOC 2 reports, and adherence to the Telephone Consumer Protection Act. Responses are due by November 6, 2026, via the City's Procurement Portal and must include organization qualifications, responses to specific customer experience and technical user stories, typical cost structures, and implementation and change management approaches.

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POSTED

DEADLINE

P-57907 Enterprise Monitoring

Solicitation # 2026-RFP-0480

The City of Pasadena Information Technology Department is soliciting proposals for an Enterprise Monitoring solution under solicitation 2026-RFP-0480. The city seeks a unified monitoring and observability platform to provide centralized visibility across its hybrid and multi-cloud environment, including infrastructure, networks, cloud services, databases, and applications. The primary objectives are to strengthen alert management, reduce alert fatigue, and proactively identify system performance issues to ensure service health and availability. The selected vendor will be responsible for the design, implementation, configuration, and ongoing support of the solution, including providing automated discovery, continuous inventory, and predictive analysis. The contract features an initial four-year term with no optional extensions. Proposals must be submitted in two separate volumes, Technical and Price, by October 29, 2026. Evaluation is based on a weighted point system focusing on technical solution compliance (40%), implementation approach (20%), experience and references (15%), cost (10%), support and maintenance (5%), and a preference for local Pasadena businesses (5%). Mandatory requirements include the submission of a Unique Entity Identifier from SAM.gov and adherence to strict insurance minimums, including 5 million dollars in Cyber Liability and Technology Professional Liability coverage. Additionally, vendors are prohibited from using City data to train AI or machine learning models without written consent.

Information Technology Department

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DEADLINE

Power Platform Support Services

Solicitation # C156180926

The City of Seattle Information Technology Department is soliciting proposals under solicitation number C156180926 for professional consultant services to mature its Microsoft Power Platform ecosystem. The city aims to transition from organic, department-led adoption to an enterprise-wide sustainment model that ensures long-term security, governance, and scalability. The scope of work includes providing solution support and enhancements, refining governance frameworks such as DLP policies and access controls, enabling citizen development through a Center of Excellence model, and implementing monitoring and change management strategies. All digital solutions must comply with ADA, Section 504, and Section 508 accessibility standards, and data subject to compliance frameworks must be stored and processed within the continental United States. Eligible vendors must possess at least five years of experience with the Power Platform, two years of experience in cloud governance and security, and three years of experience managing complex, multi-stakeholder projects. Proposals will be evaluated based on experience and qualifications (40%) and the proposed delivery of service (30%), with high-ranking vendors potentially moving to an interview phase. The contract is structured as a pool of preferred partners with an initial term of two years, with options to extend for two additional two-year periods, potentially reaching a maximum life of ten years. Payments are issued within thirty days of invoice approval, and specific project deliverables and service level agreements will be defined in individual Statements of Work.

Information Technology Department

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DEADLINE

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South East Wales Corporate Joint Committee

POSTED

DEADLINE

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Bwc300300 Infrastructure And Operations Wgbl, Bwc-bur Of Workers' Compensation

POSTED

DEADLINE

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East Riding of Yorkshire Council

POSTED

DEADLINE

Network Installation and Configuration Services

POSTED

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Security Architecture and Telemetry IntegrationThis subcontract for Security Architecture and Telemetry Integration with SONI Ltd focuses on the technical design and integration of telemetry for prime contractors. The scope of work includes designing the architecture for telemetry flow into the SIEM, configuring the integration between SONI-owned tools and the SOC operational layer, and establishing comprehensive governance and performance frameworks. The project utilizes SONI-owned SIEM technology to achieve its objectives. Key deliverables include a fully integrated telemetry architecture and detailed documentation of the governance frameworks. The contract is categorized under NAICS code 541512 and was posted on October 27, 2026.

POSTED

DEADLINE

Information Technology (I/T) Services

DAS Procurement

POSTED

about 20 hours ago

DEADLINE

in 2 months

AI Contract Overview

The Department of Agriculture, through the Procurement Management Office, is seeking a subcontractor for an End-User and Technical Support contract. The primary objective of this engagement is to provide continuous technical and user assistance to USDA staff and affiliates, specifically focusing on the resolution of login and access issues via phone, email, and virtual meetings. This opportunity is categorized under NAICS code 541512 and will be performed in Beltsville. Interested parties must submit their responses by the deadline of July 28, 2026, at 3:00 PM.