End-User Training and Change Management Support

The contract is for end-user training and change management support as part of the transition to ISCV 8.1, focusing on equipping clinical staff with the knowledge and tools needed to effectively adopt the new system. It encompasses the development of training materials, scheduling of sessions, and creation of comprehensive user documentation to ensure smooth implementation and minimize disruption to daily operations. The work is structured to address both technical proficiency and organizational readiness, with an emphasis on change management strategies to foster user adoption and reduce resistance during the transition. This subcontract is issued under the NAICS code 611430, which corresponds to professional and management development training, and is associated with the Department of Veterans Affairs through its entity Nac Laundry And Pacs. The solicitation was posted on July 27, 2026, with no set-aside designation specified, and the performance location remains unspecified in the available data. The contract does not include designated point of contact information, and all activities are expected to be executed in alignment with the agency's operational goals for improving clinical workflow through the ISCV 8.1 upgrade.