Enterprise Asset Management (EAM) Solutions

The City of Austin is soliciting qualified providers to deliver a modern, cloud-based Enterprise Asset Management and Computerized Maintenance Management System to replace and consolidate its current disjointed platforms within the Austin Water Department. The selected vendor will be responsible for evaluating the department’s existing systems, implementing a scalable and integrated solution, and providing ongoing support to enhance asset reliability, operational efficiency, and data-driven decision-making across both horizontal and vertical infrastructure. The new system must enable seamless data flow, improve maintenance workflows, and support long-term infrastructure management goals through centralized, real-time asset tracking and analytics. The solicitation, identified as RFP 2200 GTG3007, was posted on July 6, 2026, with responses due by August 18, 2026. All work must be performed in support of the City of Austin’s operations, with no specified set-aside for particular business categories. Genesis Torres Gonzalez is the point of contact for technical and solicitation-related questions, reachable at the provided email and phone number, while Jonathan Williams handles inquiries related to Small Minority Business Resources. Further details and submission guidelines are available through the City’s online portal.