Enterprise Inventory Management

The Department of Health and Human Services, through the Program Support Center Acquisition Management Service, is seeking a small business set-aside for an Enterprise Inventory Management solution involving both hardware and software to be performed in Perry Point, Maryland. This initiative aims to modernize the digital supply chain by implementing comprehensive capabilities for item master governance, warehouse management, and enterprise inventory control, including lot/batch and serial traceability and expiration controls. The solution must integrate with key government systems such as UFMS, PRICES, and Appian/WorkSmarter, while supporting automatic identification, LPN/Tagging, and transportation management labels. The project includes the decommissioning of legacy Tecsys Elite IMS systems and requires adherence to HHS security, federal compliance, and Section 508 accessibility standards. The contract anticipates an implementation period of up to 18 months, with a subsequent operations and maintenance option structure. Performance targets are stringent, requiring at least 99.9 percent monthly system availability, a 2-hour restoration window for Severity 1 incidents, and specific recovery objectives of 4 hours for RTO and 15 minutes for RPO. Acceptance is based on a risk-based test program focusing on inventory accuracy at the LPN/Tag level and comprehensive integration and security testing. Offerors must provide technical and pricing volumes that clearly distinguish between recurring licensing or subscription costs and non-recurring implementation and data-migration labor services.