Enterprise Case Management - Informational Posting
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The IRS Office of the Chief Procurement Officer is engaging with industry partners to gather information regarding a potential requirement for an Enterprise Case Management (ECM) system. This effort emphasizes transparency and open communication, aiming to broaden competition by sharing ample information during market research. A Request for Information (RFI) was issued on May 18, 2017, with responses due by June 5, 2017. The IRS received 44 responses from product developers, solutions integrators, and business consultants, along with 73 industry questions. These submissions have been reviewed by IRS IT and Business organizations, leading to follow-up discussions and demonstrations with a subset of respondents. While the IRS is still analyzing the data and preparing responses to the industry's questions, it plans to issue another RFI within six to eight weeks. The IRS highlights that this process does not guarantee funding or a formal solicitation and does not reimburse any costs incurred by respondents. This informational posting, dated July 10, 2017, provides a high-level summary of the initial RFI responses and ongoing engagement activities. The place of performance for this anticipated requirement is New Carrollton, Maryland. Industry stakeholders are encouraged to stay engaged as additional updates and detailed information will be provided in subsequent postings. The point of contact for this initiative is Anita L. Proctor, who can be reached via the provided IRS email.
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5000 Ellin Road, NEW CARROLLTON, MD, 20706, USASet-Aside
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