Enterprise Generative AI Chatbot Solution

The City of San José is inviting qualified vendors to submit proposals for an enterprise-wide generative AI chatbot platform that leverages pretrained transformer technology. The solution must be secure, scalable, and suitable for deployment across various city departments to enhance public engagement and internal operations. The contract aims to procure a robust AI system capable of handling diverse queries and providing reliable, real-time responses, with an emphasis on security and compliance with city standards. The project is valued between $500,000 and $2,000,000, reflecting its scope and importance for city-wide implementation. Proposals are due by December 15, 2025, at 12:00 PM PT, with the solicitation posted on October 20, 2025. The initiative is managed by the City of San José, California, under the NAICS code 541519, which pertains to other computer related services. Interested vendors can access additional details and submit their responses through the provided online link. The contract underscores the city’s commitment to leveraging advanced AI technologies to improve service delivery and operational efficiency across municipal functions.