This Combined Synopsis/Solicitation opportunity from Department Of Veterans Affairs was posted on August 5, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Erie VAMC Telephone Support Services incl Amendment

Closed

36C24425Q0857Federal

Submission Closed08/11/2025, 12:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 561421

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Live Answering Services

Solicitation # HA-2026-113

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Q999--GCH Technologies - Vanity Short Codes Annual Lease

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Solicitation # 9b02a656-c157-410b-ae85-747eea963799

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DEADLINE

RFP for Fire Communications and Dispatch Services

Solicitation # 26-22

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Verizon WirelessThe Department of Commerce is forecasting a contract with Verizon Wireless to provide services for the Office of General Counsel. This requirement is categorized under NAICS code 561421 and is scheduled for posting on August 21, 2026. The primary place of performance for this engagement will be located in Washington. Administrative inquiries regarding this opportunity can be directed to Rachel J. Dellapietro, while small business concerns may coordinate with the DOC OSDBU. Further details and updates regarding this forecast are available through the Acquisition Gateway.

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Help Desk and User Support ServicesThe Help Desk and User Support Services subcontract, managed by the Department of Health and Human Services Office of Acquisition and Grants Management, focuses on providing essential technical assistance for MPP users. The scope of work includes 24/7 help desk operations dedicated to technical support, user account management, and comprehensive troubleshooting to ensure continuous system availability and user efficiency. This engagement is categorized under NAICS code 561421 and is designated for performance in Baltimore. The contract was posted on August 7, 2026, establishing a framework for specialized support services to maintain operational stability for the agency's user base.

Ofc Of Acquisition And Grants Management

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FY26 Concierge Executive ServicesThe FY26 Concierge Executive Services engagement is a forecasted requirement by the Federal Acquisition Service within the General Services Administration to provide premium white-glove virtual receptionist and concierge communication services. The primary objective is to support a designated GSA Senior Leader by acting as a seamless extension of the agency's brand. The provider will ensure that high-level professionals, VIPs, and stakeholders receive elite, accurate, and timely assistance. A critical component of this service involves the automatic routing of any unanswered calls to the designated leader's phone directly to concierge agents, who will then manage the call and provide necessary assistance to the caller. This procurement is currently listed as a forecast with a posted date of August 6, 2026. While specific solicitation numbers and set-aside details are not yet defined, the project is managed through the General Services Administration. Key points of contact for this requirement include Paul Detitta and Small Business Specialist Alexander Stutzman. The service is designed to maintain professional continuity and high-standard communication management for executive-level leadership within the agency.

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Maternal and Child Health Encounters Networks (MCHEK)The Maternal and Child Health Encounters Networks (MCHEK) program, managed by the Health Resources and Services Administration under the Department of Health and Human Services, focuses on improving maternal and infant health outcomes. The initiative aims to prevent exposure to harmful materials before, during, and after pregnancy by providing evidence-based information and personalized counseling. This is achieved through a national expert-staffed call center that offers guidance on nutrition, medications, household products, and environmental exposures. To ensure accessibility and efficiency, the program translates complex scientific data into clear guidance for families and healthcare providers, utilizing emerging technologies such as artificial intelligence. This forecast is categorized under NAICS code 561421 and is designed to empower informed decision-making to promote healthier pregnancies and infant development.

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POSTED

3 months ago

DEADLINE

N/A

AI Contract Overview

The Department of Veterans Affairs Network Contract Office 4 has awarded a contract for Erie Switchboard Service under the solicitation number 36C24425Q0857. The contract, designated as number 36C24426C0002, was awarded to Magellan Solutions USA Inc. on October 1, 2025, with a total value of $325,081.60. This procurement falls under NAICS code 561421 for Telephone Answering Services and is categorized as a Service-Disabled Veteran-Owned Small Business Set Aside, aiming to support qualified veteran-owned businesses. The primary point of contact for this contract is Ralph Mielnik, a Contract Specialist based in Pittsburgh, PA, who can be reached via email or phone for further information. The award serves the Erie, PA area, though the place of performance specifics are not detailed. The contract remains active as of its posting and is set to be archived on October 15, 2025. Further documentation and details can be accessed through the provided SAM.gov link.

General Info

Veteran-owned Magellan Solutions awarded $325,081 Erie switchboard contract by VA through 10/15/2025.

Agency

Department Of Veterans Affairs → 244-NETWORK Contract Office 4 (36C244)

Contract Value

$325,081.6

NAICS

561421 - Telephone Answering Services

Place of Performance

Erie, PA, 16504, USA

Set-Aside

SDVOSBC

Awardee

MAGELLAN SOLUTIONS USA INC.

Award Issued Date

10/01/2025, 12:00:00 AM UTC

Documents

Amendment 0001 - Erie Phone Answering Services (36C24425Q0857)

amendment

High

Erie VAMC Switchboard Support Services PWS

16 pages · sow

High

Erie VAMC Switchboard Support Services RFQ

rfq

High

AI Contract Breakdown

Uniform Contract Format

Contract not broken down yet

CLEATUS splits the solicitation into Uniform Contract Format (UCF) sections: scope, pricing, deliverables, and evaluation criteria.

Timeline

1 update

PhaseClosed

PostedJul 30

Combined Synopsis

Notice updatedAug 5

The notice title changed. The notice description changed.

Response DeadlineAug 11

Deadline has passed

Submission Closed

08/11/2025, 12:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 244-NETWORK Contract Office 4 (36C244)

Contacts2 people available

OfficePITTSBURGH, PA, 15215, USA

Organization / AgencyDepartment Of Veterans Affairs → 244-NETWORK Contract Office 4 (36C244)

Office AddressPITTSBURGH, PA, 15215, USA

Contacts

Ralph Mielnik

contact@example.gov

Shea Matthews

contact@example.gov

Full Description

Please see attached Combined Synopsis/Solicitation (CSS) and Performance Work Statement for specific details. Amendment 1 answers to questions received is being posted on 08/5/2025. Additionally an updated Performance Work Statement has been attached in response to vendor question.