This Solicitation opportunity from California was posted on July 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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EXT AIR | RFP 50458 SFIA 911 Phone System Services

Closed

SFGOV-0000011952State & Local

Submission Closed08/28/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

San Francisco International Airport is seeking a qualified provider to deliver comprehensive maintenance and support services for its critical 9-1-1 phone system, which serves as an essential lifeline for emergency response across airport facilities. The contract, issued under RFP 50458, covers a two-year initial term with two optional two-year extensions, allowing for a potential total duration of six years. The services required involve ongoing technical support, system upkeep, and configuration management across five interconnected sites, including the primary Host A location in Terminal 2, a backup Host B site in the Courtyard 3 Connector Building, the main and training dispatch centers within the same building, and a backup dispatch site in the International Terminal operated by the San Francisco Police Department - Airport Bureau. The system relies on a contractor-provided local area network supported by SFO’s dark fiber backbone infrastructure, ensuring high availability and reliability for emergency communications. Proposers must demonstrate expertise in maintaining mission-critical communications systems and compliance with all applicable standards, with the scope of work defined primarily by Appendix B of the City’s Software License, Maintenance and Technical Services Agreement (AIR-649), though the listed duties are intended as a guide rather than an exhaustive mandate. The contract is open to all qualified vendors with no specific set-aside, and proposals are due by August 28, 2026, at 2:00 PM Pacific Time, with all submissions required through the Airport’s e-Procurement Portal. The estimated cost remains to be determined, and inquiries and submissions should be directed to Natre Burks at the provided contact information.

General Info

San Francisco International Airport seeks contractor for two-year 9-1-1 system maintenance with optional four-year extensions.

Agency

California → San Francisco International AirportView Agency

NAICS

N/A

Place of Performance

San Francisco, CA, USA

Set-Aside

NONE

Documents

(1)

SFO Airport 911 Phone System Maintenance and Support Services Proposal Request

PDF•rfp

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedJul 23

Solicitation

Response DeadlineAug 28

Deadline has passed

Submission Closed

08/28/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyCalifornia → San Francisco International Airport

Contacts1 person available

OfficeN/A

Organization / Agency

California → San Francisco International Airport

View Agency Profile

Office AddressN/A

Contacts

Natre Burks

contact@example.gov

+1 (555) 000-0000

Full Description

Category of Contract: Consultants or Professional Services (96258) Contract No.: RFP 50458 Title: San Francisco International Airport 911 Phone System Maintenance and Support Services Proposal Due: 8/28/26 Time Due: 2:00 PM Duration: 2 years with two options to extend for 2 years each Estimated Cost: TBD Description: San Francisco International Airport (Airport or SFO) is seeking qualified suppliers (Proposers) to provide proposals (Proposal) for SFO’s Airport 911 Phone System Maintenance and Support Services. Successful Proposer shall perform extended maintenance services to satisfy the 9-1-1 system requirements for SFO. The services being procured through this Solicitation / Request of Proposals (RFP) are set forth in the documents attached. The Services being procured through this RFP are set forth in Appendix B – Scope of Services in the City’s Contract Terms (specifically, in the Software License, Maintenance and Technical Services Agreement, form AIR-649, in the Scope of Services appendix therein). The Scope of Services is to be used as a general guide and is not intended to be a complete list of all Services to be performed by the Contractor during the term of the Agreement. The 9-1-1 System at the Airport is currently configured with five Host/Remote sites. The first five sites (listed below) are interconnected via the Contractor-provided local area network (LAN) via SFO provided Dark Fiber Backbone Infrastructure: 1) Host A Site is located in a dedicated equipment room in Terminal 2 (“T2”). 2) Host B Site is an alternate dedicated equipment room in Courtyard 3 Connector building (“C3C Building Site”). 3) Communications Center Dispatch Site is located on Level 4 in the C3C Building Site. 4) Communications Center Training Room Site is located on Level 3 in C3C Building Site. 5) Communications Center Backup Dispatch Site is located in the International Terminal Building (“ITB”), San Francisco Police Department – Airport Bureau (SFPD-AB) offices. Please visit the Airport e-Procurement Portal to submit questions and proposals: https://procurement.opengov.com/portal/sfo/projects/285582 .