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Financial Software Technical Support Services

Active

Federal

Response Deadline11/26/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Financial Software Technical Support Services subcontract supports prime contractors on projects for the Export Import Bank of the US. The scope of work involves operating a Help Desk to resolve software functionality and terminal connectivity issues, performing technical troubleshooting, and managing subscription queries. To deliver official technical support, the provider must obtain specific authorization from the software vendor. This engagement focuses on maintaining ongoing support availability and efficient ticket resolution under NAICS code 541519. The solicitation was posted on October 26, 2026, with a response deadline set for November 26, 2026.

General Info

Technical support subcontract for Export Import Bank software help desk and troubleshooting services.

Agency

Export-Import Bank Of The US → Export Import Bank Of The US

NAICS

541519 - Other Computer Related Services

Place of Performance

DC, USA

Set-Aside

NONE

Documents

This scope was carved out of 83310127Q0011.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Bloomberg Professional Terminal and Bloomberg Anywhere

AI Contract Breakdown

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Timeline

PostedOct 26

subcontract

Response DeadlineNov 26

Submission deadline

Response Deadline

11/26/2026, 06:00:00 PM UTCin 29 days

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Organization & Contact Information

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AgencyExport-Import Bank Of The US → Export Import Bank Of The US

ContactsNo contacts available

OfficeN/A

Organization / AgencyExport-Import Bank Of The US → Export Import Bank Of The US

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs technical troubleshooting and content query support for prime contractors on EXIM Bank projects. Operates a Help Desk to resolve terminal connectivity and software functionality issues and provides direct account management for subscription queries. Requires authorization from the software provider to deliver official technical support. Delivers ongoing support availability and ticket resolution.

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