Freedom of Information Act (FOIA) Management Software

The City of New Haven is soliciting proposals under solicitation number 2027-RFP-CNH-391 for a secure, cloud-based Freedom of Information Act (FOIA) Request Management Application. The objective is to implement a centralized system for the intake, tracking, redaction, and fulfillment of public records requests to ensure compliance with Connecticut FOIC requirements. The selected solution must integrate with the City's existing OnBase and Microsoft environments and include comprehensive implementation, configuration, training, and ongoing support to enhance transparency and workflow efficiency. Proposals must be submitted by September 22, 2026, at 3:00 PM. The evaluation process involves a combination of technical assessments and cost-based scoring, utilizing specific formulas for Reward Average Cost and Reward Low Cost. Given the project's framework, the contract may be administered through American Rescue Plan Act (ARPA) funding, requiring adherence to federal regulations under 2 CFR 200, including specific reporting and compliance obligations. The agreement will be governed by the City of New Haven's standard terms and conditions for professional and technical services, emphasizing equal employment opportunity and non-discrimination.