Freedom of Information Act (FOIA) Management Software

The City of New Haven is soliciting proposals under solicitation number 2027-RFP-CNH-391 for a secure, cloud-based Freedom of Information Act (FOIA) Request Management Application. The objective is to implement a centralized system for the intake, tracking, redaction, and fulfillment of public records requests while ensuring compliance with Connecticut Freedom of Information Commission requirements. The selected solution must integrate with the City's existing OnBase and Microsoft environments and provide a native redaction engine, OCR capabilities, and a public-facing portal for intuitive request intake. The vendor will be responsible for the implementation, configuration, training, and ongoing support of the system over a required three-year term. Proposals must be submitted electronically via the City's eProcurement portal by September 22, 2026, and must be divided into separate technical and price proposals. Evaluation is based on a weighted scoring system, with technical functionality accounting for 30% of the total score. The City will select a winner based on the total average points across all scoring factors, prioritizing the firm that best meets its needs. The contract may be funded through the American Rescue Plan Act (ARPA), requiring compliance with 2 CFR Part 200 and registration in SAM.gov with a Unique Entity Identifier. Administrative requirements include strict adherence to a No Purchase Order, No Payment policy, with invoices submitted to the Bureau of Purchases. Contractors must comply with federal and state non-discrimination and affirmative action laws, including Executive Order 11246. The agreement incorporates standard professional services terms, including indemnification, insurance requirements, and a waiver of jury trial. Pricing is submitted electronically and cannot be marked as proprietary.