Furnish and Deliver Mobile Document Destruction and Removal Services

The contract solicits a vendor to provide mobile document destruction and removal services across multiple locations for the Water & Power Department in Pasadena, California. The primary goal is to ensure the protection of sensitive information through consistent, professional, and verifiable destruction processes that comply with all relevant regulations, delivering peace of mind to PWP staff. The ideal vendor must demonstrate strong security and compliance practices without compromise, offer flexibility to accommodate schedule changes, maintain clear communication, proactively coordinate operations, and provide exceptional customer service. The solicitation, numbered 2026-Informal-0149, was posted on March 16, 2026, with responses due by March 31, 2026. Compliance with federal lobbying regulations is required, with contractors certifying no federal funds have been used to influence officials and disclosing any non-federal lobbying activities. Bidders must provide a Unique Entity Identifier registered with SAM.gov and submit detailed experience documentation for projects of similar scale. Additionally, IT security and operational standards are assessed to ensure that any proposed methods or tools meet City of Pasadena requirements, covering data encryption, authentication, audit practices, compliance with standards such as PCI DSS and HIPAA, and data ownership considerations. The agreement emphasizes transparency, legal compliance, and operational integrity in safeguarding confidential information throughout the destruction and removal process.