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Future Smart Metering Programme for AMP8 and Beyond

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FA2293International

Contract Overview

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Thames Water Utilities Limited is seeking qualified suppliers for its Future Smart Metering Programme for AMP8 and beyond through solicitation FA2293. This framework agreement is structured into two distinct lots with an estimated total value of 1.32 billion GBP excluding VAT. Lot 1 focuses on the end-to-end delivery of Smart Connected Customer as a Service, encompassing the planning, installation, and maintenance of new and replacement smart meters. Lot 2 is dedicated to managing the legacy installed smart meter base, including the operation of legacy communication networks and supporting the transition and decommissioning of old assets as they are replaced by Lot 1 providers. The contract is estimated to run from April 1, 2028, to March 31, 2035, with potential extensions through AMP12 up to March 31, 2050. Performance will take place across London and the East of England. Selection is based on a competitive flexible procedure requiring a Pre-Qualification Questionnaire (PSQ) covering supplier information, exclusions, and legal, financial, and technical capacities. The deadline for PSQ submission is in early December 2026. All customer and system data remains the property of Thames Water, and suppliers are accountable for system performance up to the receipt of data in the company's MDMS.

General Info

Thames Water seeks suppliers for a £1.32 billion smart metering framework agreement.

Documents

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Organization & Contact Information

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AgencyThames Water Utilities Limited
Contacts1 person available
OfficeN/A
Organization / AgencyThames Water Utilities Limited
Office AddressN/A

Full Description

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IMPORTANT: Please read this section before deciding whether you wish to register for this event. This section provides you with information regarding the scope of this procurement and details some of the key requirements that a successful applicant MUST be able to deliver. Thames Water has a growing smart metering estate. Through this procurement event it is seeking to identify qualified suppliers to manage the expansion of the smart metering programme and the meter replacement programme as assets reach their end of life, this is Lot 1. The commercial objectives are outcome based, reflecting the 'as a service' nature of the proposed agreement. Lot 2 is focused on managing the legacy installed smart meter base. This agreement will scale down over time as meters reach their end of life and are subsequently replaced by the Lot 1 service provider. The contract term is likely to run across several AMP periods, the initial term finishing at the end of AMP9. There will be contract provisions to extend in subsequent AMP periods, upto and including AMP12. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 4th December 2026 at 12 noon.

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