FY26 NEW CRM Project Implementation

The Indian Health Service has forecasted the FY26 NEW CRM Project Implementation, targeting the procurement of customer relationship management solutions to enhance operations and service delivery. The solicitation, posted on May 25, 2026, falls under NAICS code 541512, indicating it relates to computer systems design and related services. This initiative is intended to modernize internal systems for better patient engagement, data management, and operational efficiency across Indian Health Service facilities. No set-aside designation has been specified, suggesting the contract is open to all eligible contractors without preference for small businesses or other categories. Key points of contact include Brenda Vann as the Program Point of Contact and Julie Corbin as the Contracting Officer, with their respective emails provided for inquiries and submissions. The place of performance and office address details are unspecified, implying work may be performed remotely or across multiple locations under the agency’s jurisdiction. The opportunity is currently in forecast status, meaning it is a preview of an upcoming procurement and not yet available for proposals. Interested vendors should monitor the official HHS OSDBU portal for the formal solicitation and detailed requirements once published.