This Solicitation opportunity from Department Of Veterans Affairs was posted on February 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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G009--Beneficiary Location Service Support - VA Insurance Service in Philadelphia PA

Closed

36C10D26Q0031Federal

Submission Closed03/03/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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Solicitation # DHSS 0000000057SL

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AI Contract Overview

The Department of Veterans Affairs (VA) Insurance Service and Operations Center requires locator and outreach services to identify and establish contact with beneficiaries who are difficult to locate, facilitating the completion of their insurance claims. The contractor will be responsible for obtaining current contact information for both named and alternate beneficiaries, conducting research to identify alternate beneficiaries when necessary, and performing outreach to provide relevant information to assist in claim completion. These services are intended to support VA INS employees in expediting the accurate and timely processing and disbursement of insurance payments to eligible beneficiaries. This contract entails a one six-month base period followed by four twelve-month option periods. During the base period, the VA will provide a minimum of 1,000 cases spanning various priority tiers for the contractor’s locator and outreach work. The effectiveness of the contractor’s performance during the base period will be evaluated to determine if the option periods will be exercised and to estimate future case volumes. The solicitation requires complete and signed submission of all specified documentation by the deadline, with Harrison D. Carter serving as the contracting officer and primary point of contact. The contract is solicited under NAICS code 561611 and is based out of the VA office in Washington, DC.

General Info

Contractor locates and contacts difficult VA beneficiaries to support insurance claim processing.

Agency

Department Of Veterans Affairs → Veterans Benefits Administration (36C10D)

NAICS

561611 - Investigation and Personal Background Check Services

Place of Performance

Set-Aside

NONE

Documents

Beneficiary Locator/Outreach Services Monthly QASP Review

2 pages · qasp

High

VA Beneficiary Locator Services Contract 36C10D26Q0031

90 pages · contract-document

High

Wage Determination 2015-4281 Rev 35 Dated 03Dec25

wage-determination

High

AI Contract Breakdown

Uniform Contract Format

Timeline

PhaseClosed

PostedFeb 18

Solicitation

Response DeadlineMar 3

Deadline has passed

Submission Closed

03/03/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → Veterans Benefits Administration (36C10D)

Contacts1 person available

OfficeWASHINGTON, DC, 20006, USA

Organization / AgencyDepartment Of Veterans Affairs → Veterans Benefits Administration (36C10D)

Office AddressWASHINGTON, DC, 20006, USA

Contacts

Harrison D CarterContracting Officer

contact@example.gov

Full Description

The Veteran Administration (VA) Insurance Service and Operations Center (INS) requires locator and outreach services to assist with locating difficult to find beneficiaries and establishing contact with beneficiaries to facilitate the completion of claims. These services shall include obtaining current contact information for named beneficiaries, conducting research to identify possible alternate beneficiaries, obtaining current contact information for alternate beneficiaries, and conducting outreach to beneficiaries to provide information to facilitate completing claims. The locator and outreach services will allow VA INS employees to efficiently and effectively disburse payments to beneficiaries who are entitled to VA Insurance proceeds faster and improve the accuracy and timeliness of claims processing. The Contractor shall provide all resources necessary to accomplish the deliverables as described in this performance work statement (PWS), except as may be otherwise specified. The period of performance is one 6-month base period followed by four 12-month option periods. During the base period, VA INS will provide the Contractor with a minimum of 1000 cases including cases selected from each tier as described in PWS Table 1. VA INS will evaluate the effectiveness of the contractor s locator and outreach services during the base period to determine if the option period will be renewed and to estimate volumes of cases from each tier to be referred for locator and outreach services in subsequent option periods. Success criteria for each performance period is defined in PWS paragraph 5.2.6. Quoters will complete all sections of the solicitation document identified below before returning copies of the original solicitation and all posted amendments, signed by a responsible company representative, to the contracting officer by the quote due date indicated in block 8 of the last issued solicitation/amendment document.