This Solicitation opportunity from Department Of Health And Human Services was posted on December 1, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Gallup Service Unit & Shiprock Service Unit: Nurse Advice/Nurse Triage Telephone Services

Closed

75H71025R0001Federal

Submission Closed12/09/2025, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 621399

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AI Contract Overview

The contract for Nurse Advice and Nurse Triage Telephone Services at Gallup and Shiprock Service Units, issued by the Navajo Area Indian Health Service, is a firm-fixed-price, small business set-aside procurement with a period of performance starting December 1, 2025, and extending through November 30, 2030, including base and multiple option years. The scope involves providing 24/7/365 access to registered nurses via dedicated toll-free telephone lines, with integration into Electronic Health Records, ensuring culturally competent, timely triage and advice services for IHS patients. The contract incorporates numerous FAR clauses, including those related to ethics, privacy, security, and accreditation standards such as the Joint Commission and HIPAA, and mandates compliance with Indian preference policies, Section 508 accessibility, and other federal and IHS-specific policies. Performance will be monitored by designated government officials at the service locations, with services subject to quality reviews and accreditation standards. Proposal submission requires four separate PDF volumes: administrative documents, technical approach, past performance, and pricing, each clearly labeled and submitted via email referencing the solicitation number and offeror name. The instructions emphasize strict adherence, as non-compliance may lead to rejection. The solicitation deadline is November 15, 2025, with questions due by November 10, 2025. The contract emphasizes the importance of qualified nursing personnel with current licenses, background checks, and training, and includes provisions for key personnel replacements only with prior approval. No specific physical packaging, shipping, or bar-coding requirements are specified, as the services are remote. The award will be based on a best-value trade-off considering technical capabilities, experience, past performance, and price, with the government reserving the right to evaluate proposals for overall best value.

General Info

Agency

Department Of Health And Human Services → Navajo Area Indian Health Svc

NAICS

621399 - Offices of All Other Miscellaneous Health Practitioners

Place of Performance

Gallup, NM, 87301, USA

Set-Aside

SBA

Documents

Amendment 0001 to Solicitation 75H71025R00001

4 pages · amendment

High

Amendment 0002 to Solicitation 75H71025R00001

amendment

High

Solicitation 75H71025R00001 Nurse Advice/Nurse Triage Telephone Services

72 pages · award

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

2 updates

PhaseClosed

PostedOct 16

Solicitation

Notice updatedNov 4

The notice description changed.

Notice updatedDec 1

Response deadline changed from Nov 15, 2025 to Dec 9, 2025. The notice description changed.

Response DeadlineDec 9

Deadline has passed

Submission Closed

12/09/2025, 08:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Health And Human Services → Navajo Area Indian Health Svc

Contacts1 person available

OfficeWINDOW ROCK, AZ, 86515, USA

Organization / AgencyDepartment Of Health And Human Services → Navajo Area Indian Health Svc

Office AddressWINDOW ROCK, AZ, 86515, USA

Contacts

Adrian Segay

contact@example.gov

Full Description

Submission Format:

All documents must be submitted in PDF Format.
Each volume must be submitted as a separate file with clear labeling (e.g., Volume I “Administrative Documents,” etc.).
The email subject line should reference the solicitation number and offeror name.

Failure to adhere to these instructions may result in the rejection of the quote.

No Questions at this time.

Amendment 1 issued to answer the questions previously asked.