GeneXpert IV/XVI On-Demand Repair and Troubleshooting

The contract covers on-site and remote repair services for GeneXpert IV and XVI diagnostic systems, encompassing full fault diagnosis, replacement of faulty components, and complete system restoration following any operational failure. Services must be delivered promptly to ensure minimal downtime, with technicians required to resolve issues through either physical presence at the facility or remote troubleshooting depending on the nature and urgency of the malfunction. The scope emphasizes technical expertise in maintaining the integrity and functionality of these critical medical devices, ensuring compliance with performance standards and regulatory requirements. This is a subcontract opportunity posted by the Department of Veterans Affairs under the 242-NETWORK Contract Office 02, classified under NAICS code 811210 for other commercial and industrial machinery and equipment repair and maintenance. The solicitation opened on April 28, 2026, with a firm deadline for responses on May 8, 2026, at 6:00 PM. There is no set-aside designation specified, and the place of performance and point of contact details are not provided, indicating that services may be required across multiple locations where these systems are deployed within VA facilities. Interested parties must submit proposals prior to the deadline to be considered for award.