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Global Travel Assistance and Telemedicine Provider

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for the University of New Orleans involves providing comprehensive global travel assistance and telemedicine services for prime contractors working on university projects. The selected provider will be responsible for 24/7 emergency coordination, including the management of medical evacuations, repatriations, and continuous medical monitoring overseen by board-certified emergency physicians. The scope of work includes the delivery of remote health services through a global call center and a dedicated telehealth platform, offering both telemedicine and mental health counseling. The provider must ensure constant availability for emergency assistance and maintain detailed documentation of all medical interventions performed under the contract.

General Info

Global travel assistance and telemedicine services for University of New Orleans prime contractors.

Documents

This scope was carved out of 50013-btb3014.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

yearly service contract for international travel insurance last day for questions 11/3/2026

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Organization & Contact Information

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AgencyLouisiana → University of New Orleans
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs 24/7 emergency coordination and remote health services for prime contractors on LSU New Orleans university projects. Coordinates medical evacuations, repatriations, and medical monitoring via board-certified emergency physicians. Provides telemedicine and remote mental health counseling via a global call center and telehealth platform. Delivers 24/7 emergency assistance and documented medical interventions.

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More opportunities from Louisiana → University of New Orleans

Same awarding agency

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yearly service contract for international travel insurance last day for questions 11/3/2026
Solicitation # 50013-btb3014
The University of New Orleans is soliciting bids for a yearly service contract to provide international travel insurance for students, faculty, staff, and other participants in study abroad and international educational travel programs. The contract covers an estimated 350 to 450 participants annually with stays ranging from two weeks to one year. Required coverage includes medical benefits up to 500,000 dollars with no deductible, emergency medical evacuation, repatriation, disrupted travel arrangements, and remote mental health and telemedicine services. The selected provider must maintain a financial rating of at least A- and an A.M. Best Financial Size Category of at least VI, and must ensure a communication response time of no more than 24 hours. The award will be made on an all-or-none basis to the lowest responsible and responsive bidder. The initial contract may be extended for four additional twelve-month periods, with a maximum total duration of 60 months. Bids must be submitted in a sealed envelope to the Purchasing Office by November 12, 2026, at 2:00 PM, with the deadline for questions set for November 3, 2026. The agreement is governed by Louisiana law and includes provisions for termination for convenience with 60 days notice or for non-performance with 30 days notice. Additionally, other Louisiana governmental agencies may piggyback on the contract terms if the awarded bidder agrees.

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