Group Employee Assistance Program (EAP)

The City of Lakeland is seeking proposals from experienced insurance carriers to provide Employee Assistance Program (EAP) services for its workforce of over 2,200 employees. The contract aims to secure a provider with proven expertise in serving large organizations, preferably with experience working with other sizable public entities. The procurement process allows for the possibility of awarding the contract either entirely to the most suitable respondent or dividing it among multiple providers based on the city's discretion, depending on the responses received. The contract value is estimated to range between $500,000 and $1,500,000, reflecting the scope and scale of services required. The solicitation, identified as 2024-RFP-259, was posted on May 15, 2024, with a deadline for responses set for June 14, 2024. The City’s Risk Management & Purchasing department, based in Florida, oversees the process, with Mark Raiford serving as the primary contact for inquiries. Interested parties can access further details and submit proposals through the designated procurement portal. The contract emphasizes selecting a responsible and responsive provider capable of delivering comprehensive EAP services tailored to support the well-being of the city’s employees.