Group Medical Insurance for Country-Based Staff (and qualified dependents) of British High Commission in Colombo (Sri Lanka)

The Foreign, Commonwealth and Development Office (FCDO) is seeking a competent insurance agency to provide a Group Medical Insurance Policy for country-based staff and their qualified dependents at the British High Commission in Colombo, Sri Lanka. This open procedure solicitation, referenced as CPH14298-2027, is for an initial three-year term starting April 1, 2027, with a potential extension for two additional years on a 1+1 basis through March 31, 2030, subject to satisfactory performance and business requirements. The award will be determined using a weighted scoring system consisting of 60 percent quality and 40 percent cost. The selected provider must deliver comprehensive medical coverage, including doctor consultation fees and room rates, while adhering to strict service level agreements regarding turn around times for endorsements, cashless card issuance, and claim authorizations. Financial terms require a single upfront annual premium payment, though the employer may maintain a contract deposit balance for new enrollments. Bidders must be legally registered to provide healthcare services in Sri Lanka, provide audited financial statements from the past two years, and demonstrate robust data security systems for protecting personal information. Proposals must be submitted electronically via the FCDO eSourcing portal by November 28, 2026, and must include a commercial submission following the specific format of the Schedule of Prices and Rates.