GSA Reservation System RFI

This RFI is issued solely for information and planning purposes and does not constitute a solicitation. Responses to the RFI will not be returned. Whatever information is provided in response to this RFI will be used to assess tradeoffs and alternatives of tools and products available to Federal agencies when optimizing data center operations. BACKGROUND: The General Services Administration (GSA), in response to multiple mandates to lead and model efforts to increase efficiencies and reduce costs, implemented hoteling for a significant portion of its workforce as a method to maximize space utilization for its mobile workforce. With hoteling, workers are not assigned a permanent workstation, but instead use a software system which GSA calls BookIT, to find and reserve workspaces for days they need them. GSA uses the BookIT software system to reserve workspaces, conference rooms, and other directly reservable resources, such as parking spaces or vehicles. In response to the global Covid-19 Pandemic, GSA has implemented emergency telework for the majority of its employees and contractors. As a result, while there are still people using workspaces and conference rooms and the BookIT system, that usage is significantly lower than during the pre-Covid-19 pandemic, and GSA needs to both maintain a reservation system to meet user's needs and take time to evaluate how the Covid-19 pandemic will change the way in which GSA uses workspaces and conference rooms. STATEMENT OF INTENT: The purpose of this Request for Information (RFI) is to gather more information about the industry's ability to provide OnBoard Reservation System - BookIt and Commander BI, which is GSA's existing reservation software solution. The information gained from this RFQ will inform GSA on potential sources for its existing services. GENERAL INSTRUCTIONS GSA is requesting the following information from all interested parties: Detailed company information; DUNS, Company Size, NAICS. Capability Statements outlining their ability to provide the outlined reservation system requirements. QUESTIONS Does your company provide the reservation system solution outlined in the SOW? Are you listed as an Authorized reseller, and can your firm provide sufficient documentation to support your reseller relationship. PUBLIC RECORDS AND REQUESTS FOR CONFIDENTIALITY: Any document submitted that contains confidential information must be watermarked as containing confidential information, and each page upon which confidential information appears must be marked as containing confidential information. The confidential information must be clearly identifiable to the reader wherever it appears. COPYRIGHTS By submitting a response, the vendor agrees that the government may copy the response for purposes of facilitation of review or to respond to requests for public records. The vendor certifies that such copying will not violate any copyrights in the materials submitted. CONTENT OF RESPONSES Responses should be based on the material contained in this RFI and any other relevant information the vendor thinks is appropriate. Responses will not be returned. COST TO VENDORS The government is not responsible for any costs incurred by a vendor in relation to the preparation of a response to this RFI. NO OBLIGATION TO ISSUE REQUEST FOR QUOTE The issuance of this RFI does not obligate the government in any way to issue an RFQ for the services described.