HCAS PRISM Help Desk and ARS Support Services

The contract seeks providers to deliver Tier 1 and Tier 2 help desk support for the HHS Consolidated Acquisition System, ensuring timely resolution of user issues and system functionality concerns. It also includes development and ongoing support services for the HHS/ASA/OAMS Acquisition Reporting System, encompassing reporting tools and billing functions, requiring technical expertise in system maintenance, enhancements, and data integrity. The work is under the Office of the Assistant Secretary for Administration and will be performed in support of federal acquisition operations, with no specific geographic location designated for performance. The opportunity is forecasted for release in May 2026 under NAICS code 541519, indicating IT consulting services, and is managed by Christopher Mcmillin as the program point of contact and Saundra Kpadeh as the contracting officer. There is no specified set-aside status or solicitation number at this time, and the contract is intended for private sector vendors capable of delivering responsive, secure, and scalable technical services to federal systems used in acquisition management. All communications and proposals should be directed through the provided agency contacts.