Help Desk and Technical Support
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The contract seeks a subcontractor to deliver Tier 1–2 help desk and technical support services to end-users across various Florida state agencies. The scope includes troubleshooting software access issues, resolving device-related problems, and reporting system anomalies to ensure seamless operation of IT services. Services must be available to support users statewide, with no specified physical location for performance, implying remote or distributed support capabilities. The work is categorized under NAICS code 541512, indicating it falls under computer systems design and related services. The solicitation was posted on August 10, 2026, with a response deadline of September 24, 2026, and is issued by the Florida Department of Management Services. No set-aside provisions or small business preferences are indicated. Interested parties must submit proposals through the Florida Marketplace vendor portal.
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FL, USASet-Aside
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