This Subcontract opportunity from Texas was posted on July 31, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Help Desk & User Support Services

Closed

State & Local

Submission Closed08/14/2026, 04:00:00 PM CDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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Solicitation # FTB-2627-00911

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IT Quality Assurance and Technical SupportThe IT Quality Assurance and Technical Support subcontract involves providing independent auditing, testing, and technical support for prime contractors working on Department for Communities IT projects. The scope of work includes conducting computer audits, executing system testing, and offering general computer consultancy and support. Key deliverables for this engagement consist of detailed audit reports, comprehensive test logs, and the resolution of technical support tickets. This opportunity is categorized under NAICS code 541519 and is associated with the Department for Communities. Interested parties must note the response deadline of December 7, 2026, following the posting date of November 9, 2026. Further details regarding the solicitation can be accessed through the provided government tender link.

Department for Communities

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Microsoft Support Services

Solicitation # 1220-030-2026-064

The City of Surrey is soliciting proposals for Microsoft Support Services under solicitation number 1220-030-2026-064. The scope of work involves providing all labor and services necessary to support a suite of technologies, including Microsoft 365, SharePoint Online, Power Platform, Dynamics 365, and Windows Server. The service model is based on providing 100 support incidents per year, with a limit of five critical or severity-A responses, while the remaining incidents cover standard operational, administration, configuration, troubleshooting, advisory, and support requests. Proponents must define their standards for response times, available support hours, and communication channels via a support portal. To qualify, proponents must be enrolled in and maintain good standing with the Microsoft Premier Support for Partners program. Required certifications include Workers Compensation Board coverage, a City of Surrey or Intermunicipal business license, and registration with the Registrar of Companies in British Columbia. Proposals must include a comprehensive set of schedules covering the proposed agreement, statement of departures, experience and resources, technical services, and a financial proposal. Payment terms are generally based on a net 30-day basis. The procurement process is managed by Sunny Kaila, Manager of Procurement and Payables, with submissions handled through the BC Bid and City websites.

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Cisco Wireless Licensing and Software Subscription ProviderThis subcontract opportunity is for a Cisco authorized reseller to provide software licenses and cloud-based management subscriptions for prime contractors working on Towson University network projects. The scope of work involves the delivery of activated software licenses and subscription entitlements for 375 units, specifically focusing on 36-month subscriptions for Cisco Wireless Advantage and Cisco Spaces Advantage. The solicitation was posted on November 9, 2026, with a response deadline of November 23, 2026. Classified under NAICS code 541519, this requirement ensures that the university's network infrastructure is supported by the necessary licensing and management tools through a qualified Cisco partner.

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Acronis Technical Support and Maintenance ServicesThe Acronis Technical Support and Maintenance Services subcontract provides essential technical assistance and system upkeep for prime contractors working on California Air Resources Board projects. The scope of work includes delivering software updates, patches, version upgrades, and specialized support for ransomware protection and off-host data processing. To ensure high service standards, the contract requires the deployment of manufacturer-certified technical support engineers to handle configuration and troubleshooting tasks. This engagement is categorized under NAICS code 541519 and is managed through the State Air Resources Board in California. Interested parties should note the response deadline of November 24, 2026, for this procurement opportunity. The contract ensures that critical infrastructure remains secure and up to date through ongoing access to technical resources and professional maintenance services.

State Air Resources Board

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OEM Authorized Technical ServicesThis subcontract opportunity involves providing specialized technical maintenance, repair, and installation of computer-related systems for prime contractors supporting Department of Veterans Affairs Healthcare Center projects. The scope of work focuses on delivering certified system maintenance and hardware repair to ensure system integrity and the preservation of warranties. To be eligible, providers must supply OEM-certified technicians and possess formal OEM Authorization along with active SAM.gov registration. The project is managed under the Department of Veterans Affairs Network Contract Office 20 and will be performed in Vancouver, Washington. Interested parties must submit their responses by November 23, 2026, in accordance with the solicitation posted on November 9, 2026. The contract falls under NAICS code 541519, emphasizing the requirement for professional technical services.

260-NETWORK Contract Office 20 (36C260)

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Dell EMC Keep Your Hard Drive Service ProviderThis subcontract opportunity with the Naval Research Laboratory under the Department of Defense provides the contractual right for prime contractors to retain failed hard drives to ensure maximum data security. The contract specifically provisions the Keep Your Hard Drive For Enterprise service license for Dell EMC Enterprise Hard Drives. Eligible bidders must be a Dell EMC Authorized Reseller, Distributor, or OEM and must provide a manufacturer-issued Authorized OEM Reseller letter. This is a total Small Business Set Aside under NAICS code 541519, with performance based in Washington. Responses are due by November 16, 2026.

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Dell EMC Data Domain Software Support ProviderThis small business set-aside subcontract seeks a provider to deliver OEM-authorized software support and maintenance renewals for prime contractors working on Naval Research Laboratory projects. The scope specifically covers the provision of active software support licenses for Dell EMC Data Domain and PowerProtect DP software suites, focusing on SKUs 488-BNWT and 488-BJKF. To be eligible, contractors must hold status as a Dell EMC Authorized Reseller, Distributor, or OEM and provide a manufacturer-issued Authorized OEM Reseller letter. The performance of this contract is located in Washington, DC, under NAICS code 541519, with a response deadline of November 16, 2026.

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Roche Software Licensing and Maintenance SupportThis subcontract, titled Roche Software Licensing and Maintenance Support, provides proprietary software licenses and ongoing technical maintenance for the Roche histology workflow. Managed under the Department of Veterans Affairs Network Contract Office 20, the agreement is designed to support prime contractors by ensuring access to essential Roche proprietary software and parts necessary for an integrated system. The scope of work focuses on the delivery of active software licenses and a comprehensive maintenance support agreement to ensure operational continuity. The performance of these services is centered in Portland, with the opportunity posted on November 9, 2026, and a response deadline of November 17, 2026.

260-NETWORK Contract Office 20 (36C260)

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SATCOM Cybersecurity & Key ManagementThe SATCOM Cybersecurity and Key Management subcontract focuses on providing essential security accreditation and cryptographic key management for prime contractors working on NATO Communications and Information Agency projects. Based in Belgium, the scope of work involves implementing NATO-controlled key management systems and utilizing specialized encryption hardware and software to protect ground and user segments from cyber compromise. The ultimate goal is the delivery of fully accredited secure communication channels. Due to the sensitive nature of the requirements, the contract mandates strict adherence to NATO security accreditation standards and the deployment of cleared personnel. Interested parties should note the response deadline of December 3, 2026, for this effort managed under the Bureau of Industry and Security within the Department of Commerce.

Bureau Of Industry And Security

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6515--KitCheck RFID Crash Carts - Sources Sought

Solicitation # 36C24427Q0051

The VA Pittsburgh Healthcare System is conducting market research through a Sources Sought Notice to identify potential providers for a KitCheck RFID Tag System for crash cart medication scanning. This system, developed by Bluesight Technologies, is designed to improve patient safety and operational efficiency by using a central module and RFID tags to prevent medication waste, stockouts, and inaccuracies while accelerating restocking and recall management. The requirement is scaled for 146 staffed beds and includes the acquisition of an RFID module, a yearly software and analytics subscription, RFID tags, scanning station barcode readers, and comprehensive training and support. The scope of work encompasses both remote and onsite implementation, with a requirement that installation be completed within four months of a potential contract award. The system must be BAA/TAA compliant and include a standard warranty for parts and labor. Interested parties must submit a capability statement of no more than 10 pages by November 17, 2026, including their UEI number, CAGE code, and business size status under NAICS 541519. Respondents must also provide evidence of being an authorized distributor of the Original Equipment Manufacturer and detail their compliance with the non-manufacturer rule. This action is for information and planning purposes only and does not constitute a formal solicitation.

244-NETWORK Contract Office 4 (36C244)

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Notice of Intent to Sole Source - Dentrix Enterprise Support Services - Albuquerque Indian Dental Clinic

Solicitation # 75H70727P00005-SOLESOURCE

Albuquerque Area Indian Health Svc

POSTED

1 day ago

DEADLINE

in 15 days

AI Contract Overview

The contract encompasses Tier 1 and Tier 2 technical support services for staff of the Texas Department of Criminal Justice, focusing on the resolution of technical issues, proper triage of incoming support requests, and hands-on user training for point-of-sale and inventory management systems. Support personnel will be responsible for ensuring seamless system functionality and user proficiency across TDCJ operations, with an emphasis on timely issue resolution and effective knowledge transfer to end users. The solicitation is classified as a subcontract under NAICS code 541519, with a posted date of July 31, 2026, and a response deadline of August 14, 2026. The contract is administered by the Texas Department of Criminal Justice and is accessible through the Texas SmartBuy portal. All performance will occur within the state of Texas, though specific location details are not provided. There is no set-aside designation indicated for this opportunity, and the point of contact information is not listed in the available data.

General Info

Tier 1 and Tier 2 technical support for TDCJ staff on POS and inventory systems, Texas-based, submitted August 14, 2026.

Agency

Texas Department of Criminal Justice

NAICS

541519 - Other Computer Related Services

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of IW250184.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Annual Maintenance for Point of Sale and Inventory Software

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed

PostedJul 31

subcontract

Response DeadlineAug 14

Deadline has passed

Submission Closed

08/14/2026, 04:00:00 PM CDT

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Organization & Contact Information

AgencyTexas Department of Criminal Justice

ContactsNo contacts available

OfficeN/A

Organization / Agency

Texas Department of Criminal Justice

Office AddressN/A

ContactsNo contact information available

Full Description

Tier 1/Tier 2 technical support for TDCJ staff, including issue resolution, triage, and user training on POS and inventory systems.

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