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HIPAA-Compliant Telehealth Platform Provider

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Massachusetts → DMR1000 - Central OfficeView Agency

NAICS

517312 - Wireless Telecommunications Carriers (except Satellite)View NAICS

Place of Performance

Floor Boston, MA, 02109, USA

Set-Aside

NONE

Documents

This scope was carved out of BD- 27- 1023- 1023C- 1023L- 131709.

The full solicitation package (27 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Telemedicine Services

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Organization & Contact Information

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AgencyMassachusetts → DMR1000 - Central Office
ContactsNo contacts available
OfficeN/A
Organization / Agency
Massachusetts → DMR1000 - Central Office
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Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies and maintains a secure, HIPAA-compliant telemedicine platform for prime contractors on Department of Developmental Services (DDS) projects. Provides video and audio communication accessible via App or URL on Windows, iOS, and Android, integrates with the EOHHS Virtual Gateway, and performs WiFi capacity testing at state-operated homes. Requires HIPAA Compliance Certification and adherence to state privacy laws. Delivers an operational platform with technical support and data export capabilities.

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More opportunities from Massachusetts → DMR1000 - Central Office

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NAICS: 621610
SLED
Telemedicine Services
Solicitation # BD- 27- 1023- 1023C- 1023L- 131709
The Massachusetts Department of Developmental Services is soliciting proposals for a pilot program to provide 24/7 telemedicine services to approximately 500 to 700 individuals with disabilities residing in 100 to 150 state-operated group homes. The primary objective is to improve health and safety while reducing unnecessary emergency department visits through urgent clinical assessments and disability-specific medical guidance. This fee-for-service contract is estimated at 300,000 dollars annually, with a total potential value of 1.2 million dollars through June 30, 2030, including two optional one-year renewals. Award selection is based on a best-value trade-off process rather than lowest price, with a heavy emphasis on technical merit and supplier diversity. The Supplier Diversity Plan is the most significant evaluation factor, accounting for 25 percent of the total 194 available points, while the budget proposal accounts for only about 4 percent. Qualified providers must employ medical clinicians with at least four years of experience serving individuals with intellectual and developmental disabilities and must adhere to strict HIPAA and state regulatory standards. Key requirements include the use of a HIPAA-compliant platform, integration with the EOHHS Virtual Gateway, and a mandatory 1 percent financial commitment to certified diverse suppliers. Proposals must be submitted electronically via COMMBUYS by September 9, 2026.
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The Massachusetts Department of Developmental Services is issuing solicitation BD-26-1023-1023C-1023L-125572 to establish a qualified list of providers for the Supported Collaborative Living (SCL) Pilot Program. This innovative residential support model is designed for individuals with intellectual disabilities and other disabling conditions, such as autism spectrum disorders, who live together or in close proximity and share staffing resources. The program emphasizes person-centered planning to support goals in areas including affordable housing, household management, and healthcare. The procurement is an open market, non-statewide solicitation managed through COMMBUYS, with a priority submission deadline of April 15, 2026, and a rolling response window extending until June 30, 2027. The contract is structured as a Master Agreement Standard Contract with an estimated total value of 19.5 million dollars over an anticipated four-year duration, starting July 1, 2026, and ending June 30, 2030. This includes an initial two-year term with two optional one-year renewals. Pricing is based on a cost reimbursement and accommodation rate model. To be deemed qualified, providers must pass all required response items and the Supplier Diversity Plan through a binary scoring system. Providers must also obtain Approval to Operate from DDS/OQE, ensure all staff undergo rigorous background checks and mandated training, and comply with Home and Community-Based Services standards under the Social Security Act.
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