Homeowner Association (HOA) Heat Pump Adoption Program

Boulder County's Office of Sustainability, Climate Action & Resilience is soliciting proposals for a consultant to design, administer, and manage a Multifamily Heat Pump Adoption Program. The initiative focuses on increasing the installation of Cold Climate Air Source Heat Pumps within homeowner association townhomes and condominium properties throughout Boulder County. The primary objective is to reduce unique barriers faced by multifamily buildings, such as complex architectural approval processes, while providing cost savings through coordinated purchasing. The selected consultant will be responsible for identifying and working with two to four HOA communities in 2027, providing tailored outreach and education, managing high-quality installation and design, and streamlining rebate and incentive processing. The program emphasizes quality and performance over the lowest cost, requiring adherence to Air Conditioning Contractors of America installation standards and Manual J and S calculations. Key deliverables include a comprehensive customer support strategy with a two-business-day response time and a commitment to serving priority populations, including low-income and non-English speaking households. Consultants must provide detailed pricing for support services and specific equipment examples, such as NEEP certified split and ducted systems. Award selection is based on a 100-point scoring matrix, with 40 points specifically allocated to the proposer's experience and ability to fulfill requirements. Contractors must also comply with strict Colorado data privacy statutes and maintain insurance as specified in the contract exhibits.