HR Benefits - Hospital Indemnity Insurance

The Travis County Healthcare District System, operating as Central Health, is seeking a vendor to provide a comprehensive Hospital Indemnity insurance solution for its employees and dependents. This new benefit will be offered with Guarantee Issue at initial enrollment to all team members, ensuring broad accessibility without medical underwriting. The vendor must deliver high-quality, cost-effective coverage through dual-option plans—Low and High—for all coverage tiers: Employee Only, Employee + Spouse, Employee + Child(ren), and Employee + Family. Pricing must be submitted net of commissions, with full disclosure of any administrative fees, subsidies, or credits related to technology integration, open enrollment, and system setup. The solution must integrate seamlessly with the organization’s UKG Ready HRIS system and the Health Plan Administrator’s interface via EDI or API, and include automated claims processing or medical data integration to enhance member experience. A dedicated Implementation Manager and detailed implementation timeline are required, with annual renewals due by April 1 to align with the district’s June budget finalization process. The contract will initially cover one year with the option for the district to extend it up to a total of four years, and the vendor must agree to hold over under existing terms if a new contract is under negotiation. The vendor must be fully compliant with federal and state regulations, particularly HIPAA and Texas privacy laws, and must execute a Business Associate Agreement that holds them accountable for safeguarding Protected Health Information and promptly notifying the district of any breaches. Mandatory insurance coverage includes General Liability, Professional Liability, Cyber Liability/Data Breach, Errors and Omissions, Commercial Auto, Commercial Umbrella, and Workers Compensation. Proposers are required to complete and submit numerous forms including the Acknowledgement of Receipt, Historically Underutilized Business Form, Conflict of Interest Questionnaire, Certificate of Secretary (if a corporation), and Insurance Coverage Form. The proposal, limited to 40 pages, must be submitted electronically via Bidnet by July 13, 2026, at 2:00 PM Central Time, with a secondary option for printed delivery. Evaluation will be based on seven weighted factors totaling 100%, including Customer Service and Support, Claims Administration, Fee Structure, Account Management, Utilization and Reporting Capabilities, Implementation Plan, and Underwriting and Renewal Process, with a potential second phase involving interviews or demonstrations. The district retains audit rights and requires electronic payment via finance@centralhealth.net within 30 days of invoice receipt, consistent with the Texas Prompt Payment Act. All b