HubSpot Design, Implementation, and Support Services IDIQ

The Port of Seattle is seeking to establish a five-year Indefinite Delivery/Indefinite Quantity (IDIQ) contract for HubSpot Design, Implementation, and Support Services to assist multiple internal organizations including External Relations, Aviation Commercial Management, and future users such as Maritime Marketing. The contract, identified by solicitation number 00322896 and classified under NAICS code 541512, has a total ceiling value of $500,000 and will be executed through Service Directives issued against a detailed Scope of Work. Contractor responsibilities include configuring and optimizing the HubSpot Enterprise Marketing Hub, automating workflows, delivering training, managing user roles, ensuring data hygiene, and providing ongoing technical support—all aligned with the Port’s operational needs and strategic expansion goals. Performance is geographically tied to the Port of Seattle’s headquarters at 2711 Alaskan Way, Seattle, WA, with all services delivered digitally and no physical shipments involved. Proposals must adhere to strict formatting and submission guidelines, including a 12-page body in searchable PDF format, individual attachments in Excel and PDF, and submission via email to [email hidden] by August 27, 2026—no compressed files or cloud links are permitted. Evaluation will be based on a trade-off process prioritizing Technical/Management Approach, followed by Interview Performance, Key Personnel Qualifications, Past Performance, and finally Price, with award going to the proposal offering the best value—not necessarily the lowest cost. Offerors must certify their size status as small or non-small business, and claim socioeconomic designations such as SBE, WBE, MBE, or VOB, supplying documentation for certified or self-declared statuses. Contractors are bound by strict ethical and compliance standards set forth in attachments covering Title VI, Consultant Ethics, and the PORT’s Statement of Values, including requirements to maintain professional standards, avoid conflicts of interest, replace unsatisfactory personnel within five business days, and obtain prior written approval for any subcontractors. All billing must be submitted monthly via the Contractor Database System, with invoices requiring the agreement number and a separate retail sales tax line item, and contractors must possess a Washington State Unified Business Identifier and provide their Taxpayer Identification Number for payment processing.