IDIQ Shipping and packing Services

Indefinite Delivery/Indefinite Quantiy for Packing and Shipping Services Chamb'sy, 15 July 2016 Dear Prospective Quoter: SUBJECT: Solicitation Number RFQ SSZ35016Q0007 Packing and Shipping Services The Permanent Mission of the United States of America to the United Nations and Other International Organizations in Geneva (U.S. Mission Geneva) invites you to submit a quotation for worldwide Packing/Crating and Shipping Services. The U.S. Mission Geneva intends to award multiple contracts for these services. The U.S. Mission Geneva intends to conduct a pre-quotation conference at the site, and all prospective offerors who have received a solicitation package will be invited to attend. See Section 3 of the attached Request for Quotations (RFQ). Your quotation must be submitted in a sealed envelope marked "Quotation Enclosed" toRichard Johns, Contracting Officer on or before 17h30 on September 23rd, 2016. No quotations will be accepted after this time. For a quotation to be considered, you must also complete and submit the following: SF-1449 Section 1, Block 23 Section 5, Representations and Certifications; Additional information as required in Section 3. Direct any questions regarding this solicitation by email or by telephone during regular business hours to Carla Menting, Mentingcx@state.gov, tel.: +41 22 749 4655. Sincerely, Timothy M. Bashor U.S. Mission Geneva TABLE OF CONTENTS Section 1 - The Schedule - SF1449 cover sheet - Continuation to SF1449, RFQ SSZ35016Q0007, Schedule of Supplies/Services, Block 20 - Attachment 1: Scope of Work - Attachment 2: Packing Specifications - Attachment 3: Government Furnished Property Section 2 - Contract Clauses - Contract Clauses - Addendum to Contract Clauses, FAR and DOSAR clauses not prescribed in Part 12 Section 3 - Solicitation Provisions - Solicitation Provisions - Addendum to Solicitation Provisions - FAR and DOSAR clauses not prescribed in Part 12 Section 4 - Evaluation Factors - Evaluation Factors - Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12 Section 5 - Representations and Certifications - Representations and Certifications - Addendum to Representations and Certifications - FAR and DOSAR Provisions not Prescribed in Part 12 CONTINUATION TO SF-1449 RFQ SSZ35016Q0007 SECTION 1 - THE SCHEDULE PRICES, BLOCK 23 INDEFINITE DELIVERY/INDEFINITE QUANTITY CONTRACT PACKING AND SHIPPING SERVICES 1. PERFORMANCE WORK STATEMENT For each year of the contract, the U.S. Government guarantees a minimum order of Swiss Francs 10,000.00 (Ten thousand). The maximum amount of shipping/packing services each year of this contract will not exceed Swiss Francs 1,000,000.00 (one million). Individual purchases shall be documented as follows: a Task Order or a GBL Government Bill of Lading. 2. PERIOD OF PERFORMANCE After contract award and submission of acceptable insurance certificates, the Contracting Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from date of contract award unless the Contractor agrees to an earlier date) on which performance shall start. 3. PRICING The rates below shall include all direct and indirect costs, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The prices include all expenses and materials required to complete the work. 4. VALUE ADDED TAX. Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Mission Geneva has a tax exemption certificate from the host government. 5. BASE PERIOD PRICES Term: Twelve (12) months Unit of Measure Rate per Unit Estimated Quantity* Total Est. Amount (a) Packing Services lbs 300,000 1) Packing of HHE Effects 2) Packing of UAB lbs 19,000 (b) Unpacking Services lbs 300,000 1) Unpacking of HHE Effects 2) Unpacking of UAB lbs 19,000 (c) Storage Services lbs 50,000 1) Monthly Storage of Effects (d) Freight Handling Transportation between: lbs 15,000 1) Post/ Bern 2) Post/ Frankfurt n/a n/a 3) Post/Port City Antwerp Container 4 (i) Container Cargo 20 (ii) Container Cargo 40 Container 4 (iii) General Cargo lbs 300,000 4) Post/Geneva Airport lbs 15,000 5) Vehicles Vehicle 30 (i) Without Boxing (ii) With Boxing Vehicle 20 (6) Customs Clearance Geneva Airport Shipment 250 TOTAL*: Fumigation of the empty containers is compulsory Fixed port and airport charges are billed back to the government per shipment*This estimated amount is based on total estimated Government requirements. This means that if more than one award is made, the estimated amount of work awarded under task order(s) to any single contractor will be less than the amount shown. 4.A. FIRST OPTION YEAR PRICES Option Term: Twelve (12) Months Unit of Measure Rate per Unit Estimated Quantity* Total Est. Amount (a) Packing Services lbs 300,00 1) Packing of HHE Effects 2) Packing of UAB lbs 19,000 (b) Unpacking Services lbs 300,000 1) Unpacking of HHE Effects 2) Unpacking of UAB lbs 19,000 (c) Storage Services lbs 50,000 1) Monthly Storage of Effects (d) Freight Handling Transportation between: lbs 15,000 1) Post/Bern 2) Post/Frankfurt n/a n/a 3) Post/Port City Antwerp Container Container 4 4 (i) Container Cargo 20 (ii) Container Cargo 40 (iii) General Cargo lbs 300,000 4) Post/Geneva Airport lbs 15,000 6) Customs Clearance Geneva Airport Shipment 250 TOTAL A: Fumigation of the empty containers is compulsory Fixed port and airport charges are billed back to the government per shipment *This estimated amount is based on total estimated Government requirements. This means that if more than one award is made, the estimated amount of work awarded under task order(s) to any single contractor will be less than the amount shown. 4.B. SECOND OPTION YEAR PRICES Option Term: Twelve (12) Months Unit of Measure Rate per Unit Estimated Quantity* Total Est. Amount (a) Packing Services lbs 300,000 1) Packing of HHE Effects 2) Packing of UAB lbs 19,000 (b) Unpacking Services lbs 300,000 1) Unpacking of HHE Effects 2) Unpacking of UAB lbs 19,000 (c) Storage Services lbs 50,000 1) Monthly Storage of Effects (d) Freight Handling Transportation between: lbs 15,000 1) Post/Bern 2) Post/Frankfurt n/a n/a 3) Post/Port City Antwerp (i) Container Cargo 20 Container 4 (ii) Container Cargo 40 Container 4 (iii) General Cargo lbs 300,000 4) Post/Geneva Airport lbs 15,000 5) Vehicles Vehicle 30 (i) Without Boxing (ii) With Boxing Vehicle 20 (6) Customs Clearance Geneva Airport Shipment 250 TOTAL B*: Fumigation of the empty containers is compulsory Fixed port and airport charges are billed back to the government per shipment *This estimated amount is based on total estimated Government requirements. This means that if more than one award is made, the estimated amount of work awarded under task order(s) to any single contractor will be less than the amount shown. 4.D. THIRD OPTION YEAR PRICES Option Term: Twelve (12) Months Unit of Measure Rate per Unit Estimated Quantity* Total Est. Amount (a) Packing Services lbs 300,000 1) Packing of HHE Effects 2) Packing of UAB lbs 19,000 (b) Unpacking Services lbs 300,000 1) Unpacking of HHE Effects 2) Unpacking of UAB lbs 19,000 (c) Storage Services lbs 50,000 1) Monthly Storage of Effects (d) Freight Handling Transportation between: lbs 15,000 1) Post/Bern 2) Post/Frankfurt n/a n/a 3) Post/Port City Antwerp (i)Container Cargo 20 Container 4 (ii)Container Cargo 40 Container 4 (iii)General Cargo lbs 300,000 4) Post/Geneva Airport lbs vehicle 15,000 30 5) Vehicles (i) Without Boxing (ii) With Boxing vehicle 20 6) Customs Clearance Shipment 250 TOTAL* C: Fumigation of the empty containers is compulsory Fixed port and airport charges are billed back to the government per shipment *This estimated amount is based on total estimated Government requirements. This means that if more than one award is made, the estimated amount of work awarded under task order(s) to any single contractor will be less than the amount shown. 4.D. FOURTH OPTION YEAR PRICES Option Term: Twelve (12) Months Unit of Measure Rate per Unit Estimated Quantity* Total Est. Amount (a) Packing Services lbs 300,000 1) Packing of HHE Effects 2) Packing of UAB lbs 19,000 (b) Unpacking Services lbs 300,000 1) Unpacking of HHE Effects 2) Unpacking of UAB lbs 19,000 (c) Storage Services lbs 50,000 1) Monthly Storage of Effects (d) Freight Handling Transportation between: lbs 15,000 1) Post/Bern 2) Post/Frankfurt n/a n/a 3) Post/Port City Antwerp (i)Container Cargo 20 Container 4 (ii)Container Cargo 40 Container 4 (iii)General Cargo lbs 300,000 4) Post/Geneva Airport lbs Vehicle 15,000 5) Vehicles (i) Without Boxing (ii) With Boxing Vehicle 20 6) Customs Clearance Shipment 250 GRAND TOTAL*: BASE YEAR + A+B+C+D: Fumigation of the empty containers is compulsory. Fixed port and airport charges are billed back to the government per shipment. *This estimated amount is based on total estimated Government requirements. This means that if more than one award is made, the estimated amount of work awarded under task order(s) to any single contractor will be less than the amount shown. The Government will not consider any claim for any additional compensation unless it has been authorized by the Government in writing in advance. The Government shall not be responsible for any work performed that is not specifically provided for under this contract or authorized by the Government in writing in advance. 6. ORDERS All requests for shipments or performance of individual jobs under this contract shall be issued via an order placed by the Contracting Officer. This task order will contain the following information: (a) Name of Contractor, (b) Contract number (c) Date of purchase (d) Purchase number (e) Name of person placing order (f) Itemized list of shipment and services furnished (g) Quantity, unit price, and total price of each item or service, less applicable discounts Orders may be placed orally initially, but must be followed up in writing within 48 hours via issuance of a task order. Only a Contracting Officer may place an order, either orally or in writing. If more than one contractor has received an award for these services, the following procedures shall govern the issuance of individual orders. No work shall be performed without an order being issued to the Contractor by the Contracting Officer. (1) As the need for services arises, the Government will develop a price estimate. If the estimate does not exceed US $3,500, the Government will follow the procedures in paragraph (2) below. If the estimate exceeds US $3,500, the Government will follow the procedures in paragraph (3) below. (2) Orders not exceeding US $3,500 - The Government will select a contractor for issuance of the order. This decision will be based on the Government's best interests, which may include factors such as estimated price and past performance record. (3) Orders exceeding US $3,500 - Unless one of the exceptions in paragraph (5), below, applies, the Government will follow one of the following two scenarios: (a) The Government will request each contractor to perform, AT NO COST TO THE GOVERNMENT, a pre-shipment survey after which the Contractor will present an estimate to the Government. Whether or not the Contractor is selected for an individual order, the Government shall not be liable for any claim from the Contractor for the costs of performing the pre-shipment survey. Selection will be based on a combination of estimated price and past performance information; or (b) If the Contracting Officer can establish which Contractor's prices will result in the lowest price for the individual order without requesting a pre-shipment survey, the Government will make its award selection based upon the prices set forth in the contract and past performance information gained as a result of contractor performance under this contract. (4) Regardless of whether the procedures in paragraph (2) or (3) above were followed, selection of contractors shall not be protestable to GAO under Subpart 33.1 of the Federal Acquisition Regulation, except on the grounds that the order increases the scope, period, or maximum value of the contract. However, the Department of State does have an Acquisition Ombudsman who will review complaints by contractors to ensure that all contractors are afforded a fair opportunity to be considered for these task orders, pursuant to the procedures for award of task orders established herein. (5) Exceptions to the procedures in paragraph (3) above: (a) The agency need for the required services is of such urgency that providing such competitive opportunity would result in unacceptable delays; (b) The order should be issued on a sole-source basis in the interest of economy and efficiency as a logical follow-on to an order already issued under the contract, provided that all awardees were given a fair opportunity to be considered for the original order. (c) It is necessary to place an order to satisfy a minimum guarantee.] 6. DELIVERY SCHEDULE The following items shall be delivered under this contract. Description Qty Delivery Date Deliver to: Written Estimate (if required) 1 upon COR request COR Inventory List 4 each assigned packing effort Contractor - original Client - one COR - two Pre-shipment Survey 1 before each assigned packing effort of household effects COR Client Changes in Date/Time of Packing 2 two (2) hours before scheduled time/date COR Client Stock Levels Records 1 Throughout period of performance COR Non-negotiable Warehouse Receipt 1 25 calendar days after pickup storage at the GOV facility COR - original Notification of Completion of Services 1 immediately upon completion of required services COR and client Notice of Availability for Shipment 1 completion of each assigned packing effort COR Request for Shipping 1 24 hours after Notice of Availability COR Required Shipping Documentation 1 by date of embarkation COR Receipt of Effects and Unaccompanied Air Baggage 1 upon discovery COR Delivery Receipt 1 upon completion of delivery and/or unpacking COR - copy Inventory List of Articles Lost or Damaged in Shipment 3 7 calendar days after delivery of goods Contractor - original COR - one Client - one Weight Certificate 1 submission with each invoice COR Government Identity Cards # issued returned upon expiration of contract or when an employee leaves contractor service COR 7. INVOICES AND PAYMENT (a) Individual invoices shall be submitted for each order, accompanied by the task order, the weight certificate and the travel authorization (TA). Invoices shall be submitted in the original with two (2) copies to the Contracting' Officer's Representative (COR) at the following address (designated payment office only for the purpose of submitting invoices): U.S. Mission Geneva FMO Billing Office 11 route de Pregny 1292 Chamb'sy, Switzerland (b) An acceptable invoice containing expenditures for international air and sea shipments on foreign flag air carriers or vessels shall include the appropriate certificate or waiver for a U.S. carrier. The Government will disallow expenditures for international air on foreign flag air carriers unless the appropriate certificate or waiver is attached to invoices. The certification used in clause 52.247-63, Preference for U.S.-Flag Air Carriers, satisfies the justification requirement. 8. GOVERNMENT APPROVAL AND ACCEPTANCE OF CONTRACTOR EMPLOYEES. The Contractor shall subject its personnel to the Government's approval. All employees must pass a suitable investigation conducted by the Contractor, including recommendation(s) from their respective supervisor(s). Also required: (1) a police check covering criminal and/or subversive activities; (2) a check of personal residence, and (3) a credit investigation. The Contractor shall provide all such investigations in summary form to the COR for review and approval or disapproval. THE CONTRACTOR SHALL NOT USE ANY EMPLOYEES UNDER THIS CONTRACT WITHOUT GOVERNMENT APPROVAL. 9. KEY PERSONNEL. The Contractor shall assign to this contract the following key personnel. Position/Function Name Project Manager * The Project Manager shall be fluent in the English language. During the first 90 days of performance, the Contractor shall make no substitutions of key personnel unless the substitution is necessitated by illness, death, or termination of employment. 10. PERSONAL INJURY, PROPERTY LOSS OR DAMAGE (LIABILITY) The Contractor hereby assumes absolute responsibility and liability for any and all personal injuries or death and/or property damage or losses suffered due to negligence of the Contractor's personnel in the performance of the services under this contract. 11. INSURANCE The Contractor, at its own expense, shall provide and maintain during the entire period of performance of this contract, whatever insurance is legally necessary. The Contractor shall carry during the entire period of performance the following minimum insurance: Comprehensive General Liability Bodily injury *Statutory, as required by Suisse Code des Obligations Workers' Compensation and Employer's Liability Workers' Compensation and Occupational Disease * Statutory, as required by Swiss Employer's Liability Civil Code and the juridiction of the court. 12. BONDING OF EMPLOYEES The Government imposes bonding requirement on this contract. The Contractor shall provide any official bonds required, pay any fees or costs involved or related to equipping of any employees engaged in providing services under this contract, if legally required by the local government or local practice. 13. PERMITS At no cost to the Government, the Contractor shall obtain all permits, licenses, and appointments required for the prosecution of work. The Contractor shall obtain these permits, licenses, and appointments in compliance with applicable host country laws. The Contractor shall provide evidence of possession or status of application for such permits, licenses, and appointments to the Contracting Officer with its proposal. ATTACHMENT 1 PERFORMANCE WORK STATEMENT CONTINUATION PACKING AND SHIPPING 1. GENERAL The Contractor shall provide services for the U.S. Mission Geneva, 11 route de Pregny 1292 Chamb'sy, Switzerland. This consists of packing, freight handling, forwarding, cargo storage, customs clearance and other related services that apply to shipments originating from, consigned to, routed through, and/or moved within the geographic area(s) of Canton of Geneva and Canton de Vaud in Switzerland. The Contractor shall furnish all managerial, administrative, direct labor personnel, materials and transportation that are necessary to accomplish all work required. Contractor employees shall be on site only for performance of contractual duties and not for other business purposes. Performance requirements for required work are described below. 2. DEFINITIONS "Article" means one item, piece, or package and contents thereof received by the Contractor as listed on the inventory. It can be household effects, professional books, papers and equipment, privately-owned vehicles, or general effects included in a shipment. "Calendar Day" means the twenty-four hour period from midnight-to-midnight. Saturdays, Sundays, and all holidays are considered calendar days. "Cargo" means any items consigned to the Contractor under this contract for inbound or outbound shipment, whether consisting of household effects or U.S. Government-owned materials. "Client" means all United States mission personnel for whom the required services are to be rendered. "COR" means the Contracting Officer's Representative, appointed in accordance with Section 2 of this contract/purchase order. "Cube" means the cubic measure of space occupied by a given article after it has been packaged for shipment. "Estimator" means the contractor employee who has the responsibility to evaluate and provide calculations of the price of packing work to be undertaken. This employee shall provide all calculations in writing. "Government" means the Government of the United States of America unless specifically stated otherwise. "Gross Weight" means the weight of the packed lift van, crate or shipping container, including the articles packed therein and all materials used for wrapping, cushioning, banding, waterproofing, packaging, blocking and bracing the container. "Household Effects" or - HHE means those items that are the personal property of Embassy officials and members of their family, and are therefore to be packed and transported at U.S. Government expense. This includes furniture, personal effects and consumables that, because of volume and weight, are shipped via surface freight. (Note: See the clause in Section 1, Attachment 2, and paragraph 5 entitled "Prohibited Items" for a listing of items which are not to be packed or transported at U.S. Government expense). "Inventory" means a contractor-prepared list originated at the time the goods are packed. Each inventory is to be reviewed and signed by the client then turned over to the Contracting Officer's Representative. "Lift Van" means a wooden storage crate. - Modular Containers - lift vans that are reduced in size to accommodate a particular shipment. "Net Weight" means the gross weight of a shipment less its tare weight. "Ordering Officer" means the Contracting Officer of the U.S. post. If a GBL is used, the ordering officer does not have to be a warranted Contracting Officer. "Packing" means the activities required to wrap and protect an article, properly place the article in appropriate carton or box, and stow the article and its carton or box in a lift van of sufficient size and constructed in accordance with post specifications; includes obtaining customs clearances and required documentation for shipment, via surface or air as appropriate. "Packaging" means application or use of protective measures, including appropriate protective wrappings, cushioning and interior containers. "Professional books, papers, and equipment" means reference material, instruments, tools, and equipment peculiar to technicians, mechanics and members of the professions and special skill areas; specialized, job-related clothing not considered to be normal or usual clothing; communication equipment used by members in association with their particular specialty; and military and individually owned or specifically issued field clothing and equipment. "Services" means the services performed, workmanship, and material furnished or used in the performance of the services. "Storage Pack" means the final result of wrapping and protecting of articles, and then properly placing these articles in appropriate cartons and boxes, and then storing these articles/cartons in storage pallet boxes as loose pack storage. "Tare Weight" means the weight of an empty shipping container, excluding all materials used for wrapping, cushioning, banding, waterproofing, packaging, blocking and bracing articles within the exterior container. "Unaccompanied Air Baggage (UAB)" means that portion of the total weight allowance of personal property that the client is permitted to ship via airfreight. UAB typically includes those items required for short-term housekeeping, such as clothing, linen, and kitchen items. 3. GENERAL REQUIREMENTS Packing of client household effects (HHE) and Government-owned materials for transportation is a highly specialized function. The measure of performance shall be the condition of packed articles upon arrival at their destination. The Contractor must appreciate the importance of family possessions and U.S. Government property and always take the greatest care in handling and packing such articles. 4. PACKING SPECIFICATIONS AND RESPONSIBILITIES Labor employed to perform services under this contract shall be experienced and competent in the performance of such services. Those employees who perform services at the client's office or residence shall be neat and in uniform identifying them as employees of the Contractor. The Contractor agrees to provide complete services for surveying, packing, crating, weighing, and marking of household effects, surface baggage and official Government shipments of commodities including, but not limited to, household effects, office and residential furniture, vehicles, and equipment and supplies for shipment within and from Switzerland. Such services shall be performed on goods located primarily within the Geneva metropolitan area which encompasses the Canton of Geneva and Canton of Vaud, but also other areas of Switzerland and neighboring France as may be requested. The Contractor shall provide all necessary packing and crating material required by this specification and standard industry practice for the services under this contract. At the request of the Contracting Officer's Representative (COR), the Contractor shall survey the goods to be packed and furnish the Government with a written estimate of the weight and required number of lift vans or other containers in which to pack the goods to be shipped. The Contractor shall transport packing materials and vans to the designated location ready to perform the services required on the date and at the same time specified by the COR. The Government shall notify the Contractor 48 hours in advance, unless otherwise mutually agreed. Any services performed outside of normal business hours as may be agreed upon between the parties to this contract shall be for the mutual convenience of the contracting parties and shall create no liability on the part of the Government for overtime or premium pay charges. The Contractor agrees to provide export packing and related services using the best commercial practices to insure a shipment of the least tare weight and smallest cubic measurement compatible with assurance of transportation to destinations without damage or pilferage to containers or contents. Export packing shall include, but shall not be limited to, the following actions by the Contractor: - Padding, dunnage and packing into cases, barrels or crates of all fragile items. - Wrapping in waterproof paper and padding all items of furniture, television sets and other valuable equipment. The Contractor shall crate these items. The Contractor shall place these items in the lift vans so as to prevent damage or shifting while in transit. - Padding securely all mirrors and framed pictures, marble tops, etc., in crates made to the proper size of good packing grade dry lumber with least tare weight. - All rugs and carpets shall be mothproofed with crating or wrapping without folding. - Packing clothing items, linens, bedding, lampshades and similar items in containers lined with tissue paper, carefully, to prevent excessive wrinkling or folding. - Freezers or refrigerators shall be dry inside and the Contractor shall pad and secure all removable shelving and interior parts to prevent breakage or damage. - Applying tightly and securely adequate steel banding to all wooden cases and containers and to the outside of other appropriate containers that may be used for shipments. 5. INVENTORY SYSTEM In conjunction with the client or his/her agent, the Contractor shall prepare four copies of an Inventory List of all articles packed, bearing the signature of the client or his/her agent together with the signature of the Contractor, both certifying to the correctness of the inventory. The Contractor shall ensure diligence in recording any unusual condition of the goods being packed by the Contractor. The inventory shall list each article. Words such as "HOUSEHOLD EFFECTS" or other general descriptive terms such as marred, scratched, soiled, worn, torn, gouged, and the like shall be avoided unless they are supplemented with a statement describing the degree and location of the exception. Care in the preparation of the initial inventory will assist in protecting the client of the property and the Contractor in the event of loss and/or damage. Inventory Lists shall specify the name of the client of the goods, the date of shipment and the name of the Contractor, and contain on the form an explanation of the condition symbols and location symbols. The original of the Inventory List will be retained by the Contractor; one copy shall be given to the client or the client's agent; and the remaining copies shall be forwarded to the COR. 7. FREIGHT HANDLING The Contractor shall act on behalf of the Government on any selected incoming and outgoing Government cargo that may be assigned to the Contractor under this contract, including the effecting of necessary transport of Government cargo within Switzerland. The Contractor accepts full responsibility for any and all losses and/or damage, from the time such cargo is received into the hands of the Contractor until it is released into the custody of the Government as evidenced by a signed receipt. The Contractor further agrees that in any instance involving loss or damage to the Government cargo, where the Contractor fails to exercise reasonable diligence, the Contractor shall assume full responsibility for such losses or damage including payment of claims for such losses or damage. The Contractor shall transport all incoming Government cargo handled under the contract from commercial facilities at the Port Franc, Cointrin train station or La Praille train station in Geneva to the final destination in the Geneva metropolitan area or elsewhere in Switzerland including off-loading from the Contractor's vehicle, as specified by the COR unless otherwise directed by the COR in writing to the Contractor. The Contractor shall pick up from the Government in the Cantons of Geneva or Vaud or else where in Switzerland in time to insure delivery to the Port Franc, Cointrin airport or La Praille train station facilities within two (2) business days of the request for pickup. The Contractor shall not place cargo in any warehouse at Government expense without prior approval of the COR. 7. CONTRACTOR RESPONSIBILITIES The Contractor is responsible for strict adherence to all instructions and quality requirements stated in this contract and shall provide the appropriate management effort to ensure that all services are performed. Each packing or unpacking team shall have a team leader to supervise the workforce and serve as a liaison with the COR. This designated person shall have supervision as his/her function during the time the Contractor is in the client's facility or residence and when Household Effects, Unaccompanied Baggage, or other cargo is being loaded into lift vans or other shipping containers. Work Skills and Experience The Contractor shall ensure that all personnel assigned to this contract possess the skills and experience necessary for accomplishing their individual tasks. English Language Qualifications Each Team Leader must possess sufficient ability in reading, writing, speaking and understanding the English language to carry out the duties prescribed herein for the position. The remaining staff must be able to follow simple instructions in English, and must be able to completely understand the instructions of the Team Leader. The Contractor's employees shall not at any time: (a) Smoke in the client's facility or residence; (b) Arrive at the facility or residence under the influence of drugs or alcohol, or even with alcohol on the breath; (c) Drink alcoholic beverages on the job, even if offered; (d) Use the client's bathroom or towels without permission; (e) Engage in prolonged discussion or argument regarding the job; (f) Perform any work for the client not specified in this contract; or (g) Request or accept any articles or currency as a gratuity from the client for work performed under this contract. 8. SCHEDULING AND PLANNING SHIPMENT PICKUPS The COR receives requests from clients for Household Effects pack out dates, and will coordinate the scheduling of shipments with the Contractor. The COR will give the Contractor a...