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IFB/DOF/2609-1270073/ATL Cloud Support Services (ERP)

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PE-66062-NONST-2027-000000491State & Local

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The City of Atlanta is soliciting proposals under solicitation number PE-66062-NONST-2027-000000491 for ATL Cloud Support Services to provide post-implementation support for its Oracle-based ERP system, ATLCloud. The selected vendor will be responsible for a comprehensive suite of services designed to maintain system stability and performance, including system monitoring, technical maintenance, and ongoing technical support. Additionally, the scope of work encompasses change management, continuous improvement initiatives, and detailed reporting to ensure the system remains scalable and aligned with the evolving operational needs of the City. This solicitation was posted on September 30, 2026, with a response deadline of October 13, 2026. The project is managed by the City of Atlanta in Georgia, with Mitzi Sims serving as the primary point of contact. The overarching objective of the contract is to optimize user satisfaction and ensure the long-term reliability of the City's enterprise resource planning infrastructure through professional vendor oversight and technical expertise.

General Info

Atlanta seeks proposals for post-implementation support and maintenance of its ATLCloud ERP system.

Place of Performance

GA, USA

Set-Aside

NONE

Documents

(1)

General Procurement Process Flow Updated 090825

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Organization & Contact Information

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AgencyGeorgia → City of Atlanta
Contacts1 person available
OfficeN/A
Organization / AgencyGeorgia → City of Atlanta
Office AddressN/A

Full Description

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This Scope of Work outlines the vendor responsibilities for post-implementation support of ATLCloud, the City of Atlanta¿s Oracle-based ERP system. The vendor will provide comprehensive services across system monitoring, maintenance, technical support, change management, continuous improvement, and reporting. The goal is to ensure system stability, performance optimization, user satisfaction, and scalability aligned with the City¿s evolving needs.

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