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Information Security and Confidentiality Compliance

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

California Department of Developmental Services

NAICS

541611 - Administrative Management and General Management Consulting Services

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 2209.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IFB 2209 Debt Collection Services

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Organization & Contact Information

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AgencyCalifornia Department of Developmental Services
ContactsNo contacts available
OfficeN/A
Organization / AgencyCalifornia Department of Developmental Services
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides security oversight and auditing for prime contractors on California Department of Developmental Services (DDS) projects. Implements security controls per Exhibit G to protect sensitive employee and vendor data. Conducts compliance reviews to prevent unfair collection practices. Requires CISSP or CISA certifications and use of encryption tools. Delivers compliance reports and security audit logs.

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The California Department of Developmental Services, specifically the Accounting and Fiscal Services Section, is soliciting bids under IFB 2209 for professional debt collection services. The contractor will be responsible for recovering delinquent accounts receivable, including vendor audit accounts, employee payroll and advance repayments, dishonored checks, and judgments. The anticipated period of performance runs from January 1, 2027, through June 30, 2028. The contract is based on an estimated outstanding debt of 10 million dollars in the first year and 5 million dollars in the second year, with the award granted to the responsive and responsible bidder offering the lowest total cost. To qualify, bidders must possess a valid debt collector license from the California Department of Financial Protection and Innovation and maintain insurance from companies with an AM Best rating of at least A. Performance is subject to strict adherence to the Federal Fair Debt Collection Practices Act and the California Rosenthal Fair Debt Collection Practices Act, with a requirement to attempt contact every three business days. The agreement includes various incentives for Disabled Veteran Business Enterprises and Small Businesses, as well as strict requirements for confidentiality, information security, and the disclosure of any generative artificial intelligence used in the bid. Bids must be submitted by November 19, 2026, to Jonathan Louie.

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