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This Solicitation opportunity from Florida was posted on December 11, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Information Technology Service Management

Closed
IN-11170State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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General Info

Documents

2

Addendum 2 to RFP FGCC-24/25-04 Information Technology Service Management

PDF, High priority: read this firstamendment
High

Addendum 3 to RFP FGCC 24/25-04 Information Technology Service Management

PDF, High priority: read this firstamendment
High

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Timeline

1 update
PhaseClosed
Posted

Solicitation

Notice updated

Response deadline changed from Jan 15, 2025 to Jan 7, 2025. NAICS code changed from 541512 to 541519.

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyFlorida Gaming Control Commission (FGCC)
Contacts1 person available
OfficeN/A
Office AddressN/A

Full Description

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The Florida Gaming Control Commission (FGCC) is releasing a request for the submission of proposals to provide (1) an IT Service Management (ITSM) software as a service (SaaS), including all third-party tools, licenses, or subscriptions, and (2) consulting services to the FGCC. FGCC remains technology agnostic in terms of the solutions that may be proposed but highlights the following:The proposed solution must deliver an efficient service.The proposed solution must be flexible in usage, access, configuration, and reporting.The proposed solution must be cloud-based.

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Miguel
Hillary
Keith Deutsch
Christine

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