This Government Contract opportunity from Department Of Defense was posted on March 1, 2017. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM) ENTERPRISE SUPPORT

Awarded

HTC711-16-R-D001Federal

Submission Closed02/28/2017, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

The Housing Authority of the City of Los Angeles is seeking solicitations for Managed Information Technology Services. This opportunity is designated as an SBA set-aside, making it available to various small business categories, including Veteran Owned, Service-Disabled Veteran Owned, Women-Owned, and HUBZone Small Businesses. The primary NAICS code for this requirement is 541513, with additional applicable codes including 541519, 541512, 519190, and 541690. The solicitation was posted on October 20, 2026, and the deadline for responses is November 16, 2026. Interested parties should coordinate with the primary point of contact, Swan Lam. Further details regarding the submission process can be accessed through the provided SBA opportunity link.

Housing Authority of the City of Los Angeles

POSTED

DEADLINE

Annual FEWS Maintenance & Support ServicesThis subcontract for Annual FEWS Maintenance and Support Services provides ongoing technical assistance and annual maintenance for the Delft-FEWS system. Supporting prime contractors on river forecasting projects for the California Department of Water Resources, the selected provider will perform critical system maintenance and technical support to ensure consistent operational performance. The contract requires the provider to possess specialized expertise or ongoing technical certification in FEWS. Key deliverables include the submission of maintenance reports, performance logs, and documentation of resolved support tickets. Interested parties must respond by November 9, 2026, under NAICS code 541513.

California Department of Water Resources

POSTED

DEADLINE

Post-Implementation Support & MaintenanceThis subcontract for Post-Implementation Support and Maintenance is issued by the Department of University of Hawaii to provide ongoing technical support and system maintenance for prime contractors working on University of Hawai‘i System projects. The scope of work includes managing support escalation paths through telephone, email, and online ticketing systems, while ensuring continuous system availability and the timely resolution of support tickets. The selected provider will be responsible for delivering software upgrades, product enhancements, and new data reporting elements in accordance with defined service level agreements. This opportunity falls under NAICS code 541513, with a response deadline set for November 24, 2026.

Department of University of Hawaii

POSTED

DEADLINE

User Training and Technical Support ServicesThe User Training and Technical Support Services subcontract for the Arlington County Government focuses on enhancing the capabilities of county staff and prime contractors involved in athletic program projects. The selected provider will be responsible for delivering comprehensive training sessions, managing a dedicated help desk ticketing system, and performing essential system maintenance. To ensure high quality of service, the contractor must possess specific technical support certifications and adhere to a formal service level agreement. This opportunity is categorized under NAICS code 541513 and will be performed within Arlington County, Virginia. Interested parties must submit their responses by the deadline of November 16, 2026. The primary deliverables for this engagement include a fully trained staff and the consistent maintenance of support services as outlined in the project requirements.

Arlington County Government

POSTED

DEADLINE

Managed Services Provider (MSP) for CAD/AVL SupportThis subcontract opportunity is for a Managed Services Provider to provide continuous monitoring and technical support for CAD/AVL systems deployed on Broward County transit projects. The selected provider will be responsible for 24x7x365 system monitoring, the execution of warranty service plans, alarm notification management, and the delivery of annual staff retraining. Key deliverables include system uptime reports, documentation of resolved support tickets, and retraining certifications. Interested parties must complete the ETS Vendor Security Questionnaire as part of the requirements. The solicitation is categorized under NAICS code 541513, with a response deadline set for October 26, 2026.

POSTED

DEADLINE

Software Quality Assurance and Security ValidationThis subcontract for Software Quality Assurance and Security Validation involves providing independent testing and validation services for Coalition for Green Capital software projects. The selected provider will be responsible for verifying platform configurations and data migrations for prime contractors, specifically executing automated, regression, and security testing within sandbox and staging environments. All work must adhere to federal security standards and follow strictly documented quality assurance processes. The primary deliverables for this engagement include comprehensive QA Test Reports and Security Validation Certificates. Interested parties should note that the response deadline is November 27, 2026, and the project falls under NAICS code 541513.

Coalition for Green Capital

POSTED

DEADLINE

Managed Services & Maintenance SupportThis subcontract for Managed Services and Maintenance Support involves providing ongoing technical oversight and hardware refreshes for the camera ecosystem utilized by prime contractors on New Hampshire Department of Safety projects. The scope of work includes executing routine hardware checks, performing software updates, and managing scheduled hardware replacements through the use of diagnostic tools to ensure system reliability. The selected provider is responsible for delivering detailed maintenance reports and maintaining operational uptime for the technology. This effort falls under NAICS code 541513 and is specifically tailored to support body-worn and in-vehicle camera technologies for the state agency.

POSTED

DEADLINE

VRM Application Support and Maintenance ServicesThe VRM Application Support and Maintenance Services subcontract involves providing technical support and maintenance for the VRM application used by prime contractors on Operational Services Division projects. The scope of work includes managing Service Level Agreements, executing system warranty obligations, and offering technical support for SaaS interfaces. The selected provider is responsible for delivering system uptime and SLA compliance reports while adhering to Commonwealth Terms and Conditions for IT and maintaining Technology E&O insurance. This opportunity is associated with the Massachusetts OSD HRA and is categorized under NAICS code 541513. The place of performance is located in Boston, Massachusetts. Interested parties must respond by October 30, 2026.

POSTED

DEADLINE

Software Maintenance & Managed ServicesThis subcontract for Software Maintenance and Managed Services involves providing ongoing technical support for prime contractors on MHRA projects. The scope of work focuses on a self-service analytics platform, requiring the execution of bug fixes, software upgrades, and incident response utilizing Azure DevOps and Git. The provider is responsible for ensuring consistent system availability and the delivery of updated software versions in accordance with established service level agreements. Beyond technical maintenance, the contract includes the management of service reviews and business continuity planning. The opportunity is categorized under NAICS code 541513 and was posted on October 19, 2026, with a response deadline of November 19, 2026.

POSTED

DEADLINE

FedRAMP Authorization ProvisioningThis subcontract focuses on the provisioning of FedRAMP authorization for prime contractors supporting the NASA Shared Services Center. The primary objective is to establish a secure, FedRAMP authorized cloud environment specifically for the FM:Systems solution, identified by OEM Part number PSA-FEDRAMP-OD. The agreement mandates strict adherence to Federal Risk and Authorization Management Program standards to ensure the software instance meets all federal security requirements. This effort falls under NAICS code 541513 and is managed by the National Aeronautics and Space Administration.

NASA Shared Services Center

POSTED

DEADLINE

Tier 3/4 Remote Technical Support & Network ManagementThis subcontract opportunity involves providing continuous 24/7/365 high-level remote technical support for prime contractors working on US Army Yuma Proving Ground LMR network projects. The selected provider will operate from a secure Operations Center to perform Tier-3 and Tier-4 technical escalations and OEM-level diagnostics to resolve critical system failures. All service desk procedures must adhere to ISO 9001 and TL 9000 standards, with a requirement for regular incident activity reports and constant remote availability. Managed by the Department of Defense under the W6QM Micc-Yuma Prov Grd agency, the work is performed at Yuma Proving Ground in Arizona. The project falls under NAICS code 541513. Interested parties must submit their responses by the deadline of November 16, 2026.

W6QM Micc-Yuma Prov Grd

POSTED

DEADLINE

Software Configuration Management (SCM) and ETIMS IndexingThis subcontract for Software Configuration Management and ETIMS Indexing supports US Air Force KC-46 aircraft projects under the Department of Defense. The primary scope of work involves the identification, labeling, and indexing of software deliverables for prime contractors, specifically focusing on Computer Program Identification Number labeling and the indexing of software packages within the ETIMS library. Additionally, the contractor is responsible for coordinating distributions through the Software Control Center and providing indexed software packages along with distribution logs. Performance of this contract takes place at Wright Patterson AFB and requires personnel to maintain the necessary security clearances to access ETIMS and the Software Control Center. The opportunity is categorized under NAICS code 541513, with a response deadline set for December 11, 2026.

FA8609 Aflcmc Wlck KC46

POSTED

1 day ago

DEADLINE

in about 2 months

AI Contract Overview

Jacobs Technology, Inc of Tampa, Florida was awarded contract HTC711-17-C-D001 on February 28, 2017, to provide Information Technology Service Management (ITSM) Enterprise Support for the U.S. Transportation Command. The total award value is 89,317,776.77 dollars, covering the base period and all option periods through a completion date of September 30, 2021. This hybrid contract utilizes a mix of Firm Fixed Price, Fixed Price Incentive Firm, Cost Plus Fixed Fee, and Cost contract line items. The project was awarded through full and open competition following the receipt of fifteen proposals. Work is performed on-site at Scott AFB, Illinois, as well as off-site at the contractor's facility and various locations including the Pentagon, the USTRANSCOM Office in Washington D.C., the JECC in Norfolk, Virginia, and the DISA DECC in St Louis, Missouri. The contracting activity is managed by the Directorate of Acquisition at Scott AFB.

General Info

Agency

Department Of Defense → Ustranscom-Aq

Contract Value

$102,490,717.14

NAICS

541513 - Computer Facilities Management Services

Place of Performance

United States Transportation Command (USTRANSCOM), SCOTT AFB, IL, 62225, USA

Set-Aside

NONE

Awardee

AMENTUM TECHNOLOGY, INC.

Award Issued Date

02/28/2017, 12:00:00 AM UTC

Documents

No documents available

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Timeline

12 updates

PhaseAwarded

PostedDec 29

Presolicitation

Notice updatedFeb 11