Information Technology Service Management (N00039-19-R-0048)
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The contract involves a sole source award to G2 OPS, Inc., a Woman Owned Small Business, to provide comprehensive Information Technology Service Management (ITSM) support within the Department of the Navy's Program Executive Office for Command, Control, Communications, Computers, and Intelligence (PEO C4I), specifically the Shore and Expeditionary Integration Program Office (PMW 790). The contract, structured as a Cost-Plus-Fixed-Fee arrangement, is aimed at developing and implementing a strategic ITSM approach for the design, delivery, governance, and continuous improvement of Command and Control (C2) services across a broad portfolio that includes PEO C4I systems, other Enterprise Information Systems, as well as Non-Navy shore systems. Key tasks include establishing structured processes and procedures for C2 as a Service, integrating ITSM across multiple Navy and Non-Navy organizations, mapping mission threads to technical system components, modeling current and future systems, analyzing Integrated Data Environments, and standardizing data management practices. The contract was set with an initial base period of twelve months and two additional twelve-month option periods, with a total estimated value under $4 million. G2 OPS was selected based on its unique qualifications and specialized expertise in C2 ITSM and Model Based Systems Engineering (MBSE), making it the only known Woman Owned Small Business capable of fulfilling all requirements. Although a notice of intent was issued, the procurement process was ultimately canceled in September 2019 because the work was completed under the existing contract, eliminating the need for a follow-on procurement. The acquisition adhered to federal acquisition regulations governing sole source awards to Woman Owned Small Businesses, with the government reserving the discretion to initiate competition if deemed appropriate.
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