Information Technology Support Services (ITSS) Bridge Contract

The contract focuses on providing comprehensive IT support services to maintain and operate the NOAA5009 Local Area Network (LAN), which supports the National Centers for Environmental Information (NCEI). NCEI manages one of the world's largest environmental data archives, processing over 229 terabytes of oceanic, atmospheric, and geophysical data monthly from more than 130 observation platforms. This data is crucial for enabling various organizations and businesses to make informed decisions. The contract encompasses a wide range of tasks essential to the upkeep of this FISMA-moderate network, including operations support, configuration management, help desk services, data center infrastructure management, cable management, network and security operations, WAN and LAN support, and continuity of operations. Additional responsibilities include network and system administration, fault management, performance and security management, database administration, IT system analysis, capacity planning, and preventative maintenance on operational equipment. The contract also covers the procurement and maintenance of hardware, software, and software licenses, as well as obsolescence prevention and remediation efforts. The Department of Commerce's NOAA office, located in Silver Spring, Maryland, oversees the contract, with the primary place of performance in North Carolina. The contract is identified as a bridge contract under the Information Technology Support Services (ITSS) category with a solicitation number 1332KP26F0037 and aligns with NAICS code 541519. Key contacts for this opportunity include Mark Sullivan and Jimmy Marks.