Inter-Agency Agreement (IAA) HUD Central Contact Center and Customer Relationship Management (CRM) Optimization - G-invoicing IAA for HUD Central Contact Center and CRM Optimization

This Inter-Agency Agreement focuses on the optimization of the HUD Central Contact Center and Customer Relationship Management system. Managed by the Office of the Chief Financial Officer within the Department of Housing and Urban Development, the initiative utilizes G-invoicing to streamline administrative and technical operations. The project is categorized under NAICS code 541611 for administrative management and general management consulting services. Amanda Prophet serves as the primary point of contact for this forecast, which is intended to enhance the efficiency and functionality of HUD's customer relationship infrastructure.