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Interactive Voice Response (IVR) System Replacement

Awarded

FLHSMV-SS-009-27State & Local

Response Deadline10/16/2026, 11:30:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Florida Department of Highway Safety and Motor Vehicles intends to enter into a single source purchase agreement with Presidio Networked Solutions LLC for the replacement and integration of its Interactive Voice Response system. This procurement, identified by solicitation number FLHSMV-SS-009-27, is estimated to have a total value of up to 3,500,000 dollars with a contract term extending up to 3 years. The agency has justified the selection of Presidio Networked Solutions LLC based on the vendor's decade of institutional knowledge and specific expertise with the existing system. This strategic partnership is intended to minimize implementation risks and ensure a seamless transition before the current technology reaches its end-of-support date in June 2027. The notice was posted on September 28, 2026, with a response deadline of October 16, 2026.

General Info

FLHSMV hires Presidio Networked Solutions for IVR replacement, costing up to 3.5 million.

Agency

Florida → Department of Highway Safety and Motor Vehicles

NAICS

541512 - Computer Systems Design Services

Place of Performance

FL, USA

Set-Aside

NONE

Documents

1

FLHSMV IVR System Replacement Single Source Purchase

3 pages · justification-and-authorization

Low

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Timeline

PhaseAwarded

PostedSep 28

Solicitation

AwardedOct 10

Contract was awarded

Response Deadline

10/16/2026, 11:30:00 AM UTCin 6 days

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Organization & Contact Information

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AgencyFlorida → Department of Highway Safety and Motor Vehicles

Contacts1 person available

OfficeN/A

Organization / AgencyFlorida → Department of Highway Safety and Motor Vehicles

Office AddressN/A

Contacts

Alma Sanchez

contact@example.gov

+1 (555) 000-0000

Full Description

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THIS IS NOT A REQUEST FOR A BID OR PROPOSALThe Florida Department of Highway Safety and Motor Vehicles provides notice that it intends to enter into a single source purchase with Presidio Networked Solutions LLCClick on the document attached below for additional information.

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