Internet and Intrant Development and Maintenance Services

The San Diego Metropolitan Transit System (MTS) is soliciting proposals for professional internet and intranet development and maintenance services under solicitation G3261.0-27. The scope of work requires a qualified firm or individual to provide proactive monitoring, cyber threat safeguarding, and technical support, including the resolution of Drupal code deployment bugs and user interface errors. Key deliverables include maintaining ADA web accessibility compliance per WCAG 2.1 Level AA standards, providing one to three virtual training sessions annually for non-technical staff, and utilizing Google Analytics for user activity reporting. The contractor must ensure website performance across the latest versions of Chrome, Microsoft Edge, and Safari. The contract is structured with a two-year base period followed by three option years, with each year estimating 420 hours of professional services and 12 months of technology expenses. Award evaluation follows a two-step process consisting of a pass/fail review of mandatory experience and insurance capabilities, followed by a scored technical evaluation weighted at 20% for firm qualifications. Mandatory requirements include Cyber and Privacy Liability insurance, compliance with the Levine Act regarding campaign contributions, and adherence to drug and alcohol testing regulations. Proposals must be submitted via the PlanetBids portal by December 15, 2026, and must include a separate technical proposal and a cost proposal using the provided pricing form.