This Government Contract opportunity from Mississippi was posted on August 3, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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IT Help Desk and End-User Support

Closed

State & Local

Submission Closed08/25/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract seeks a subcontractor to provide comprehensive Tier 1–2 technical support services to employees of the Mississippi Public Technology and Administrative Program, focusing on help desk operations, desktop support, software installation, and user training. The scope encompasses resolving daily technical issues, ensuring consistent system functionality, and empowering city staff through targeted training initiatives to improve overall productivity and technology adoption. Services must be delivered with responsiveness and reliability to meet the operational needs of a government workforce. The solicitation was posted on August 3, 2026, with responses due by August 25, 2026, and is classified under NAICS code 541519 for other computer-related services. The contracting entity is MPTAP, operating under the state of Mississippi, and the place of performance is expected to align with state government locations, though specific city or address details are not provided. The contract type is designated as a subcontract, with no set-aside provisions specified, and interested parties can access further details through the official state contract portal.

General Info

Subcontractor to provide Tier 1–2 technical support and training for Mississippi state employees via help desk and desktop services.

Agency

Mississippi → MPTAPView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

MS, USA

Set-Aside

NONE

Documents

This scope was carved out of 3170036403.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NOTICE is hereby given that the City of Jackson will receive unpriced proposals for prequalification until 10:00 a.m. on August 18, 2026, for furnishing the City of Jackson's requirements for the following: IT INFRASTRUCTURE & NETWORK MODERNIZATION

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PhaseClosed

PostedAug 3

subcontract

Response DeadlineAug 25

Deadline has passed

Submission Closed

08/25/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyMississippi → MPTAP

ContactsNo contacts available

OfficeN/A

Organization / Agency

Mississippi → MPTAP

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provision of Tier 1–2 technical support for city employees, including help desk operations, desktop support, software installation, and user training.