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Helpdesk Support Services (Program Specialist II)

Active

State & Local

Response Deadline11/19/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Helpdesk Support Services involves providing a Program Specialist II to deliver full-time, on-site administrative and technical support at the Mississippi Department of Human Services State Office. The role focuses on assisting prime contractors with critical tasks, including processing Direct Deposit forms, managing ACH returns, handling Victim's Compensation payments, and updating employer records from federal reports. Qualified candidates must possess a Bachelor's Degree and demonstrate proficiency in the Microsoft Office Suite. The opportunity is categorized under NAICS code 561110, with a response deadline set for November 19, 2026.

General Info

Subcontract for Program Specialist II providing helpdesk support to Mississippi Department of Human Services.

Agency

Mississippi → MS DEPT of HUMAN SERVICES

NAICS

561110 - Office Administrative Services

Place of Performance

MS, USA

Set-Aside

NONE

Documents

This scope was carved out of 1651-27-R-RFQF-00011.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

The Mississippi Department of Human Services (MDHS)/Division of Child Support Enforcement (CSE) is seeking a contract worker to serve as full-time Program Specialist II - Generalist (Helpdesk Support Services) to provide helpdesk support services to the D

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Timeline

PostedNov 2

subcontract

Response DeadlineNov 19

Submission deadline

Response Deadline

11/19/2026, 06:00:00 PM UTCin 17 days

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Organization & Contact Information

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AgencyMississippi → MS DEPT of HUMAN SERVICES

ContactsNo contacts available

OfficeN/A

Organization / AgencyMississippi → MS DEPT of HUMAN SERVICES

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs administrative and technical helpdesk support for prime contractors on Mississippi Department of Human Services (MDHS) projects. Processes Direct Deposit forms, ACH returns, and Victim's Compensation payments, and adds employers from federal reports. Requires proficiency in Microsoft Office Suite and a Bachelor's Degree. Delivers full-time on-site staffing support at the MDHS State Office.

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