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IT Help Desk and Tier 2 Support Services

Active

State & Local

Response Deadline08/26/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract titled IT Help Desk and Tier 2 Support Services outlines an ongoing obligation to provide technical support services including troubleshooting, user assistance, and system maintenance, all governed by established service level agreement requirements following deployment. Services are to be delivered under a subcontract arrangement with a NAICS code of 541519, indicating classification under Other Computer Related Services, and are being procured by the Michigan Department of Technology, Management and Budget. The solicitation was posted on August 6, 2026, with a response deadline of August 26, 2026, and the place of performance is within the state of Michigan though specific geographic details are not provided. There is no setaside or agency-specific designation indicated, and no point of contact information is listed in the data provided, with all performance expected to align with SLA benchmarks for responsiveness, resolution times, and service availability.

General Info

Michigan state contracts IT help desk and tier 2 support services under SLA requirements, NAICS 541519, with bid due August 26, 2026.

Agency

Michigan → DTMBView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

MI, US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedAug 6

subcontract

Response DeadlineAug 26

Submission deadline

Response Deadline

08/26/2026, 07:00:00 PM UTCin 19 days

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Organization & Contact Information

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AgencyMichigan → DTMB

ContactsNo contacts available

OfficeN/A

Organization / Agency

Michigan → DTMB

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Ongoing technical support including troubleshooting, user assistance, and maintenance under SLA requirements post-deployment.

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