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IT Helpdesk and Technical Support Services

Open
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Place of Performance

PAK

Set-Aside

NONE

Documents

This scope was carved out of IT-A4972-SJ.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP IT-A4972-SJ Provision of IT support and Helpdesk services at IT department Head Office and DR site Korangi

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Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyPakistan State Oil Company Ltd
ContactsNo contacts available
OfficeN/A
Organization / AgencyPakistan State Oil Company Ltd
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs first and second-tier technical support for prime contractors on Pakistan State Oil Company Ltd IT projects. Troubleshoots OS, software applications, and peripheral connectivity for employees at the IT department Head Office. Utilizes ITSM ticketing systems and remote desktop software. Requires ITIL certification. Delivers resolved support tickets and maintained service level agreements for end-user uptime.

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Technology Acquisition Center Nj (36C10B)

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about 9 hours ago

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