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IT Operations & Maintenance (O&M) / Managed Services

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for IT Operations and Maintenance and Managed Services supports prime contractors on VA VESEE 2.0 projects for the Department of Veterans Affairs Technology Acquisition Center Nj. The scope of work focuses on providing Tier 2 and Tier 3 technical support, continuous performance monitoring, security patching, and the management of backup and disaster recovery plans. The selected provider must utilize specific performance monitoring tools and ticketing systems while ensuring strict adherence to FISMA, FIPS, and VA Personnel Security and Suitability Program standards. Key deliverables include the provision of uptime reports, detailed ticket logs, and verified recovery plans. This opportunity is designated as a set-aside for Service-Disabled Veteran-Owned Small Businesses under NAICS code 541513.

General Info

SDVOSB subcontract for VA VESEE 2.0 IT operations, maintenance, and managed services.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Not specified

Set-Aside

SDVOSBC

Documents

This scope was carved out of 36C10B25Q0324.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DA01--PACT Act -Veteran Experience Services Eligibility and Enrollment (VESEE) 2.0

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Timeline

PostedOct 15

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical support and system maintenance for prime contractors on VA VESEE 2.0 projects. Performs Tier 2 and Tier 3 technical support, continuous performance monitoring, security patching, and management of backup and disaster recovery plans. Utilizes performance monitoring tools and ticketing systems while adhering to FISMA, FIPS, and VA Personnel Security and Suitability Program standards. Delivers uptime reports, ticket logs, and tested recovery plans.

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