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IT Operations Management (ITOM) Implementation

Active

Federal

Response Deadline09/10/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for the District of Columbia Courts focuses on the implementation of IT Operations Management capabilities for prime contractors. The project involves configuring ITOM Visibility v2 licenses and deploying Discovery and Service Mapping to establish an updated CMDB. The scope of work includes the use of ServiceNow ITOM Visibility, Health, and Optimization modules to create Firemaps and other entitlement-dependent mapping tools. This effort is categorized under NAICS code 541512 and is to be performed in Washington, DC.

General Info

ITOM implementation for DC Courts using ServiceNow to update CMDB and service mapping.

Agency

District Of Columbia CourtsView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Washington, DC, 20001, USA

Set-Aside

NONE

Documents

This scope was carved out of DCSC-26-RFP-118 .

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ServiceNow Enterprise Platform Implementation & Managed Adoption Services

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Timeline

PostedSep 4

subcontract

Response DeadlineSep 10

Submission deadline

Response Deadline

09/10/2026, 05:00:00 PM UTCin 5 days

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Organization & Contact Information

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AgencyDistrict Of Columbia Courts

ContactsNo contacts available

OfficeN/A

Organization / Agency

District Of Columbia Courts

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Office AddressN/A

ContactsNo contact information available

Full Description

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Implements ITOM capabilities for prime contractors on District of Columbia Court System (DCCS) projects. Configures ITOM Visibility v2 licenses and implements Discovery and Service Mapping. Establishes Firemaps and other entitlement-dependent mapping tools using ServiceNow ITOM Visibility, Health, and Optimization modules. Delivers configured Discovery and Service Mapping tools and an updated CMDB.

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