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IT Performance Testing & Quality Assurance

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Macon, GA, USA

Set-Aside

NONE

Documents

This scope was carved out of 24361827S0001 .

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Sources Sought / Request for Information — BENEFEDS Federal Benefits Enrollment and Premium Administration Services (Follow-On)

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Timeline

Posted

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Response Deadline

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Response Deadline

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Organization & Contact Information

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AgencyOffice Of Personnel Management → OPM Dc Central Office Contracting
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical readiness and load testing for prime contractors on OPM BENEFEDS projects. Executes load testing for system stability during peak Open Season enrollment, conducts readiness reviews, and tests IVR and web-chat automation for accuracy and AI bias. Delivers load testing reports and readiness certification.

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NAICS: 524292
New
Federal
Sources Sought / Request for Information — BENEFEDS Federal Benefits Enrollment and Premium Administration Services (Follow-On)
Solicitation # 24361827S0001
The U.S. Office of Personnel Management is conducting market research via a Sources Sought Notice and Request for Information for the follow-on acquisition of BENEFEDS. This government-sponsored platform provides enrollment, premium and allotment administration, and customer service for the Federal Employees Dental and Vision Insurance Program, the Federal Flexible Spending Account Program, and the Federal Long Term Care Insurance Program. The scope of work includes operating a common billing engine for over sixty payroll and annuity providers, managing a bilingual multi-channel contact center, executing Open Season communication campaigns, and ensuring robust information system security and privacy. All performance and data storage must occur within the 50 United States and the District of Columbia, with no offshore activity permitted. The anticipated solicitation is expected in December 2026, with an award in spring 2027 and full services commencing on or about December 31, 2027. Key technical requirements include SOC 1 Type 2 and NIST SP 800-53 compliance, FISMA security authorization, and Section 508 accessibility standards. OPM is seeking capability and business-size information from firms of all sizes, specifically requesting data on lives administered and transaction volumes to establish minimum experience criteria. Interested respondents must submit their capability statements and completed questionnaires by October 26, 2026, to support OPM's small business determination and contract structure planning.
Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds

POSTED

about 12 hours ago

DEADLINE

in 19 days
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