This Government Contract opportunity from Maryland was posted on June 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
IT Service Management & Process Consulting
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
This contract involves the development and maintenance of IT Service Management (ITSM) deliverables, including a Problem Escalation Procedure, Integrated Project Schedule, and Project Management Plan. These deliverables are required to align with ITIL best practices and the ISO 20000-1 standard, ensuring effective and standardized service management processes. The focus is on providing consulting services that support the Department of Information Technology in Maryland, emphasizing process improvement and adherence to recognized frameworks for IT service delivery. The contract is structured as a subcontract opportunity under the NAICS code 541611, related to management consulting services. It was posted on June 1, 2026, with a response deadline of July 14, 2026. While specific location details and points of contact are not provided, the contract is managed by Maryland's Department of Information Technology - Administration. Interested parties are directed to access further information and submit proposals via the provided online link.
General Info
Agency
NAICS
Place of Performance
MD, USASet-Aside
Documents
This scope was carved out of BPM055927.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
FC-193-26-RFP - Client Services (aka) Service Desk/Client Services
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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